Senior Library Services & Programs Lead

US Lawns; Pittsfield (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Parking

Tuition Reimbursement

Professional Development

Paid Holidays

Sick Leave

Pension/Retirement

EAP

Job summary

Berkshire Athenaeum in Pittsfield, MA, is seeking a Supervisor of Adult Services and Programming to lead a department of librarians and staff. The role focuses on strategic programming, digital equity projects, and community engagement to reach wider audiences.

Responsibilities include training staff, planning programs, supervising technology services, and managing budgets. A Master’s in Library Science and relevant leadership experience are preferred, with a collaborative city-supported

Qualifications

• Master's degree in Library Science. Exceptional candidates with related experience considered.

Responsibilities

• Provides training and supervision of both full- and part-time staff and professional attention and assistance to the public.
• Works independently and is self-motivated.
• Reviews literature, surveys personnel, and confers with Library Director to determine departmental needs, assess current program, propose, and implement changes for improved operations.
• Plans, schedules, promotes, and executes programs, events, and exhibits.
• Builds relationships with community partners and provides leadership for the department's community engagement efforts.
• Oversees technology engagement and services and supervises a service desk tasked with direct patron support.
• Monitors departmental expenditures for personnel and library materials; and prepares monthly and yearly statistical reports.
• Applies problem-solving abilities to appropriate circumstances; routinely addressing complaints and resolving problems.
• Performs complex Internet and other computer searches. Uses the department’s office and/or computer equipment and resources, routinely offers training for its use, and conducts basic diagnostic and maintenance procedures.
• Works with lay advisory groups as may be appropriate.
• Uses the department’s audio-visual, office, and/or computer equipment and resources, routinely offers training to staff and/or public in its use, and conducts basic diagnostic and maintenance procedures.
• Other duties as assigned, including preservation, clerical and shelving tasks as needed

Skills

Library management

Staff supervision

Strategic planning

Customer service

Communication skills

Problem solving

Time management

Technical troubleshooting

Reference services

Education

Master's in Library Science

Tools

Integrated Library Systems

Public Computer Systems

Job description

Berkshire Athenaeum in Pittsfield, MA, is seeking a Supervisor of Adult Services and Programming to lead a department of librarians and staff. The role focuses on strategic programming, digital equity projects, and community engagement to reach wider audiences.

Responsibilities include training staff, planning programs, supervising technology services, and managing budgets. A Master’s in Library Science and relevant leadership experience are preferred, with a collaborative city-supported