Senior Liability Claims Supervisor - Hybrid/Remote

Questpro; New York (NY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Questpro is seeking an experienced Liability Supervisor in Nassau County/Long Island with a hybrid work arrangement. Lead a team of 4–5 liability adjusters and guide complex claims while ensuring quality and compliance with New York regulations.

The ideal candidate will have strong New York liability claims experience, solid knowledge of New York Labor Law, an active NY Adjuster license, and a proven ability to mentor staff.

Qualifications

• Requires strong General Liability / liability claims experience.
• Significant experience handling New York liability claims.
• Strong knowledge of New York Labor Law.
• Active New York Adjuster License required.
• Familiarity with the New York insurance and claims environment.
• Strong analytical, communication, and decision-making skills.
• Ability to manage multiple claims and priorities effectively.

Responsibilities

• Supervise and support a team of approximately 4–5 Liability Adjusters.
• Guide complex liability claims, coverage issues, and claim strategy.
• Review claim files for accuracy, quality, reserves, and appropriate handling.
• Coach and mentor adjusters to improve technical skills and performance.
• Assist with escalated and high-severity liability claims.
• Ensure claims are handled in accordance with company guidelines and applicable New York regulations.
• Collaborate with internal teams, defense counsel, insureds, and other claims professionals.
• Help establish best practices and maintain high standards for claim resolution.

Skills

General Liability experience

New York liability claims

New York Labor Law

NY Adjuster License

Analytical skills

Team leadership

Job description

Questpro is seeking an experienced Liability Supervisor in Nassau County/Long Island with a hybrid work arrangement. Lead a team of 4–5 liability adjusters and guide complex claims while ensuring quality and compliance with New York regulations.

The ideal candidate will have strong New York liability claims experience, solid knowledge of New York Labor Law, an active NY Adjuster license, and a proven ability to mentor staff.