Senior Liability Claims Program Manager – Litigation Strategy

CWC01 Carl Warren & Company LLC; California; Hybrid; USD 104,000 - 127,000; Full time

Benefits offered by this job

401k with company match

Medical, dental, vision, life, and diS

PTO

Paid holidays and sick leave

Career development support

Work-life balance and flexibility

Job summary

Carl Warren & Company, a Venbrook Company, seeks a senior Liability Program Manager to oversee complex liability claims, high-dollar exposure, and litigation coordination. You will drive strategy, manage execution, and report to key accounts and stakeholders, ensuring high-quality outcomes.

The role requires vast experience with TPAs, defense counsel, and legal processes, plus strong MS Office proficiency. This position emphasizes cross-functional collaboration and accountability.

Qualifications

• Minimum 10 years of P&C industry experience.
• At least 10 years managing complex and litigated liability claims.
• Bachelor's degree required; JD preferred.
• Insurance designations (e.g., CPCU, AIC) a plus.
• Adjuster licenses where required.

Responsibilities

• Claims Management & Strategy: Investigate, evaluate, negotiate, and resolve complex liability claims.
• Present files in roundtable discussions and formal claim reviews.
• Monitor reserves for accuracy and timeliness.
• Oversee claims to ensure quality aligns with performance targets.
• Legal & Litigation Oversight: Attend mediations, depositions, and trials as needed; direct defense counsel and support litigation strategies.
• Vendor & TPA Oversight: Oversee third-party adjusters and ensure proper claim handling; manage vendor performance.
• Stakeholder Communication: Report claim updates to boards, claims counsel, and excess carriers; collaborate with external clients.
• Travel as required.
• Special Projects: Take on additional duties and assignments as business needs evolve.

Skills

Communication

Presentation skills

Stakeholder mgmt

Decision making

Education

Bachelor's degree

JD preferred

CPCU/AIC a plus

Adjuster licenses where required

Tools

Microsoft Office

Job description

Carl Warren & Company, a Venbrook Company, seeks a senior Liability Program Manager to oversee complex liability claims, high-dollar exposure, and litigation coordination. You will drive strategy, manage execution, and report to key accounts and stakeholders, ensuring high-quality outcomes.

The role requires vast experience with TPAs, defense counsel, and legal processes, plus strong MS Office proficiency. This position emphasizes cross-functional collaboration and accountability.