Senior Lending Products Leader - Client & Strategy

Broadridge Financial Solutions

Northern (KY)

Hybrid

USD 170,000 - 175,000

Full time

13 days ago

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Job summary

Broadridge Financial Solutions is seeking a strategic and client-focused Product Support Leader to engage with clients, lead discovery sessions, onboarding activities, implementations, and drive successful programs. You will partner with pre-sales, product management, implementation, and technology teams to translate needs into actionable solutions.

The ideal candidate brings deep expertise in securities-based lending, strong workflow and process management, and the ability to translate market

Qualifications

Bachelor’s degree required.
10+ years of client engagement experience.
Expert-level knowledge of securities-based lending and lending software design and delivery.
Deep understanding of financial products and product workflows.
Experience implementing technology in the financial services industry.
Strong business analysis, systems analysis, and financial analysis skills.
Familiarity with technology and product delivery processes, including SDLC and PDLC.
Exposure to the wealth management industry and culture.
Exposure to global lending capabilities is a strong plus.
Proven ability to lead cross-functional programs, influence stakeholders, and work independently in complex environments.
Strong communication, relationship management, and problem-solving skills.

Responsibilities

Lead client discovery sessions, onboarding activities, implementations, and other client-facing programs and initiatives.
Engage directly with clients and sponsors to identify needs, gather requirements, resolve concerns, and recommend solutions.
Serve as a subject matter expert on product features, functionality, technical inquiries, and compatibility matters.
Partner with pre-sales, product management, implementation, and technology teams to influence product design, innovation, and roadmap priorities.
Represent the voice of the customer by analyzing client feedback, proposed requirements, and industry trends to drive product enhancements.
Define product features and support adoption strategies that enable informed business decisions and improved client outcomes.
Identify synergies across Broadridge offerings, particularly within Credit and Lending, to enhance products and services.
Drive program scope, execution, and high-quality delivery while managing complexity, risks, and dependencies.
Continuously assess industry innovation, new paradigms, and emerging capabilities to accelerate the product roadmap.
Promote best practices, standardized processes, and consistent implementation methodologies across teams.
Collaborate effectively with internal and external stakeholders, including delivery teams, executive management, sales, pre-sales, and post-sales partners.
Use analytical thinking and sound judgment to solve complex business and product challenges.