Senior Lending Platform Process Lead (Hybrid)

Capital One; Richmond (VA); Hybrid; USD 78,400 - 89,500; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive health benefits

Job summary

A leading financial services company seeks a Sr. Process Manager to support the Lending Platforms team. This hybrid position involves driving business outcomes through platform optimization, stakeholder collaboration, and data-driven decision-making. Essential skills include project management, risk management, and proficiency in Excel and Google Sheets. This role requires in-person presence 3 days per week in Richmond, VA, with competitive compensation and comprehensive benefits.

Qualifications

• At least 2 years of Project Management or Process Management experience.
• At least 2 years of SaaS Platform Administration experience.
• At least 2 years of Microsoft Excel or Google Sheets experience.

Responsibilities

• Partner with stakeholders to drive business outcomes.
• Support platform optimization and assist with requirements gathering.
• Represent the voice of customers to influence objectives.
• Ensure projects are delivered on time and on budget.
• Use data to uncover opportunities and track performance.

Skills

Excellent communicator

Risk management

Intellectual curiosity

Data-savvy

Education

Bachelor’s Degree or equivalent military experience

Tools

Microsoft Excel

Google Sheets

Job description

A leading financial services company seeks a Sr. Process Manager to support the Lending Platforms team. This hybrid position involves driving business outcomes through platform optimization, stakeholder collaboration, and data-driven decision-making. Essential skills include project management, risk management, and proficiency in Excel and Google Sheets. This role requires in-person presence 3 days per week in Richmond, VA, with competitive compensation and comprehensive benefits.