Senior Leave Specialist: FMLA & State Leave Expert

Unum; Oregon; Hybrid; USD 40,000 - 76,000; Full time

Benefits offered by this job

Health, Vision and Dental

Short & Long-Term Disability

Performance-based incentive plans

Paid time off with volunteering

401(k) with employer match up to 5% +

Additional 4.5% employer contribution

Tuition reimbursement

Job summary

Unum seeks a Senior Leave Representative to manage complex FMLA and state leave processing for multiple customers across several systems. You will apply independent judgment and deep knowledge of leave regulations to support employees and Employer contacts, while mentoring newer staff.

The role emphasizes collaboration with Benefits Center, Contact Center, and Intake teams, ensuring accurate leave determinations and compliant communications.

Qualifications

• Minimum 1 year of experience with FMLA/State leave administration.
• Mastery of the key accountabilities of the FMLA Rep role.
• Strong interpersonal and customer relationship skills.
• Strong business communication skills (telephone, e-mail, written).
• Knowledge of Windows; Word and Excel.
• Attention to detail and organizational skills.
• Completion of industry-related courses leading to professional designation.

Responsibilities

• Complete processing of new leaves and follow-ups.
• Determine eligibility and leave time availability for each employee.
• Generate communications to comply with FMLA and state regulations.
• Review medical certifications and consult with Nurse Case Manager/IME as needed.
• Determine leave status under FMLA, state, and corporate protections.
• Maintain communications with Employer contacts and internal units.

Skills

Interpersonal skills

Customer relationship skills

Communication skills

Analytical skills

Attention to detail

Education

4-year degree or equivalent experience

Tools

Windows

Word

Excel

Job description

Unum seeks a Senior Leave Representative to manage complex FMLA and state leave processing for multiple customers across several systems. You will apply independent judgment and deep knowledge of leave regulations to support employees and Employer contacts, while mentoring newer staff.

The role emphasizes collaboration with Benefits Center, Contact Center, and Intake teams, ensuring accurate leave determinations and compliant communications.