Senior Learning Communications Strategist

Crystal Equation Corporation; Austin (TX); Hybrid; USD 102,000 - 109,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Parental leave

Job summary

Crystal Equation Corporation is seeking a Senior Learning Communications Strategist to advance an engagement strategy across marketing events and activations that support key risk areas. This remote role partners with the Regulatory, Risk and Ethics Learning team to translate complex compliance concepts into clear, audience-ready language for a global workforce.

You’ll craft compelling copy for articles, Workplace posts, emails, training deployments and events, while shaping voice and tone for

Qualifications

• 10+ years of experience delivering internal communications for enterprise-wide compliance, risk and ethics learning.
• Senior-level copywriting with a portfolio across enterprise campaigns and communications.
• Experience writing for multiple modalities to influence a global workforce.

Responsibilities

• Define an overarching engagement strategy across marketing, events and activations in partnership with the Learning team.
• Execute against the defined engagement strategy with high attention to detail.
• Write clear, compelling copy across articles, Workplace posts, email campaigns, training deployments and event materials.
• Collaborate with designers and stakeholders to deliver on large and small scale communications.
• Support measurement plans with Learning Analytics & Measurement partners.

Skills

Copywriting

Content writing

Enterprise campaigns

Stakeholder collaboration

Editing

Time management

Autonomy

Multimodal writing

Education

Marketing/Communications degree

Job description

Senior Learning Communications Strategist Remote Summary: We are looking for a senior-level learning communications professional and skilled copywriter to help execute an already-planned engagement strategy across marketing events, campaigns and activations that support our key risk areas. You'll work in close partnership with full-time members of the Regulatory, Risk and Ethics Learning team, who own the overall strategy and set priorities, while bringing senior-level judgment, craft and creative problem-solving to how the work gets executed. This role translates complex legal, compliance and ethics concepts into clear, compelling, audience-ready language for a global, non-expert employee audience. Content produced in this role appears across an employee-wide resource platform, Workplace posts, email campaigns, in-person/virtual events, training deployments, reference resources, refresher campaigns and experiential activations spanning multiple compliance and regulatory domains. You’re right for this role if you are obsessed with the learner experience, enjoy demystifying complex concepts, bring creativity while staying focused on the business need, and thrive in a fast-paced, highly collaborative environment.

Responsibilities:

• Contribute to defining an overarching engagement strategy which is inclusive of marketing, events, campaigns and activations that support key risk areas, in partnership with the Regulatory, Risk and Ethics Learning team
• Execute against that defined engagement strategy
• Partner with Regulatory, Risk and Ethics Learning team members on briefs and feedback, offering informed recommendations and turning revisions efficiently
• Write clear, compelling copy across mediums - articles, Workplace posts, email campaigns, project spotlights, training deployments, event and activation materials
• Leverage strong creative writing and storytelling skills to make legal and compliance concepts accessible and understandable to a company-wide audience
• Adapt voice, style and tone based on the target audience, and stay current on applicable style guidelines and brand voice for consistent messaging
• Interpret copywriting and campaign briefs to quickly understand project requirements and deliverables
• Partner with team members, subject matter experts, cross-functional partners and stakeholders to develop communications aligned to legal and compliance initiatives
• Collaborate with designers and other creative partners on large- and small-scale deliverables
• Contribute to standards and guidelines across mediums to support ongoing adoption and consistency
• Edit and proofread copy; source images and supporting content
• Partner with our Learning Analytics & Measurement partners to support measurement plans and apply insights to future content
• Demonstrate attention to detail to deliver high-quality work products within approved timelines
• Manage multiple and competing priorities, keep project tasks and statuses up to date, and escalates roadblocks quickly to the Regulatory, Risk and Ethics Learning team
• Thrive in a fast-paced environment with a high-volume workload and frequent short turnaround times

Minimum Qualifications:

• 10+ years of experience supporting and executing large-scale internal communication plans focused on enterprise-wide compliance, risk and ethics learning
• Demonstrated senior-level copywriting and content writing experience, with a portfolio of work spanning enterprise campaigns and communications
• Experience writing for multiple modalities with the purpose of influencing and shaping mindsets and behaviors at scale across a global workforce
• Experience partnering directly with senior business stakeholders and subject matter experts
• Excellent writing, editing and proofreading skills
• Experience working in a fast-paced, deliverables-based environment
• Ability to operate with a high degree of autonomy on execution while staying aligned to team-owned strategy and priorities
• Excellent time-management, organizational and multitasking skills

Preferred Qualifications:

• Degree (or equivalent experience) in Marketing, English, Journalism, Communications, Learning Science, Education, Legal, Compliance or a related field
• Experience supporting campaigns, events or activations as part of a broader engagement strategy
• Knowledge of online content strategy and creation
• Experience in the Legal, Compliance & Ethics space, or in a heavily regulated environment
• Experience with filming and production, and with supporting additional learning modalities -including concise video experiences that enhance or reinforce learning (preferred, not required)
• Comfort with less traditional formats - interactive video, produced communications segments, podcasts, experiential activities, just-in-time support

Pay range is $74 - $79 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

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