Senior Lead, Customer & Product Quality Engineer

ZT Systems

Secaucus (NJ)

Hybrid

USD 116,000 - 155,000

Full time

3 days ago

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Benefits offered by this job

Bonus

Paid time off

401k match

Tuition reimbursement

Wellbeing resources

Job summary

ZT Systems seeks a Sr. Staff Customer and Product Quality Engineer to lead customer quality from NPI through high-volume production for hyperscale/AI server systems. You will guide engineers, escalate issues, and drive root-cause analysis with cross-functional teams worldwide.

Responsibilities include interfacing with customers, defining report expectations, and implementing corrective actions. Lean/Six Sigma and strong data analytics are highly valued.

Qualifications

Engineering BS in Electrical, Mechanical or Industrial fields.
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Responsibilities

Interface with customers and suppliers to ensure satisfaction and scorecard targets.
Provide day-to-day guidance and escalation points to quality engineers.

Skills

Data diagnostics

Analytical skills

Lean / Six Sigma

Project planning

Customer-facing skills

Relationship management

Education

Engineering BS in Electrical/Mechanical/Industrial

MS in Engineering (optional)

Tools

Excel

Database/Reporting systems

Job description

Responsibilities include interfacing with customers, defining report expectations, and implementing corrective actions. Lean/Six Sigma and strong data analytics are highly valued.

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