Facilities Technician 3

Shutterfly; Fort Mill (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Shutterfly is seeking a Facilities Technician to support campus operations, perform basic maintenance, and assist in projects across multiple sites. You will manage work orders, coordinate with vendors, and participate in safety programs to ensure a well‑maintained environment.

Ideal candidates have 5 years of facilities experience, strong organizational skills, and the ability to communicate effectively with colleagues and vendors.

Qualifications

• 5 years’ experience in a similar facilities role or equivalent trade experience (i.e. furniture installation, minor electrical, plumbing, or general construction)
• Proficient with Microsoft Office
• Understanding of the proper and safe use of small hand tools

Responsibilities

• Coordinate with Facilities Manager to maintain and utilize internal work order tracking software, and provide hands on issue resolution and work order follow up
• Coordinate with EHS on ergonomic evaluations, and delivery of supporting furniture adjustments and/or system furniture installation
• Assists in set up and tear down of conference rooms and other spaces for scheduled meetings and events
• Be familiar with, and able to perform minor construction techniques and processes
• Demonstrated organizational skills
• Attention to detail in a fast-paced high-tech environment
• Providing direction to outside service vendors who are hired to perform work at the campus
• Proficient written and communication skills, able to communicate with service requestors and vendors
• Qualified candidates should be a motivated self-starter, able to act on minimal verbal or written information, multitask and deliver requested services without constant management assistance
• Participate on Safety Committee
• Provide support to the Facilities Manager on various facilities projects (minor to major interior remodels)
• Travel to other sites to survey and/or respond to work tickets
• Respond to assigned requests within the work order system in a timely and effective manner
• Interact with employees and upper management in a respectful and professional manner
• Complete basic troubleshooting, repairs & preventative maintenance to assist with the upkeep of the buildings and grounds (including plumbing, minor electrical, basic HVAC, etc.)
• This role is required to be on-call. 1 week a month in rotation to cover after hours & weekend emergencies as needed
• Valid driver’s license is required

Skills

Facilities experience

Microsoft Office

Small hand tools

Education

High School diploma

Job description

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

What You'll Do Here:

• Coordinates with Facilities Manager to maintain and utilize internal work order tracking software, and provide hands on issue resolution and work order follow up
• Coordinate with EHS on ergonomic evaluations, and delivery of supporting furniture adjustments and/or system furniture installation
• Assists in set up and tear down of conference rooms and other spaces for scheduled meetings and events
• Be familiar with, and able to perform minor construction techniques and processes
• Demonstrated organizational skills
• Attention to detail in a fast-paced high-tech environment
• Providing direction to outside service vendors who are hired to perform work at the campus
• Proficient written and communication skills, able to communicate with service requestors and vendors
• Qualified candidates should be a motivated self-starter, able to act on minimal verbal or written information, multitask and deliver requested services without constant management assistance
• Participate on Safety Committee
• Provide support to the Facilities Manager on various facilities projects (minor to major interior remodels)
• Travel to other sites to survey and/or respond to work tickets
• Respond to assigned requests within the work order system in a timely and effective manner
• Interact with employees and upper management in a respectful and professional manner
• Complete basic troubleshooting, repairs & preventative maintenance to assist with the upkeep of the buildings and grounds (including plumbing, minor electrical, basic HVAC, etc.)
• This role is required to be on-call. 1 week a month in rotation to cover after hours & weekend emergencies as needed
• Valid driver’s license is required

The Skills You'll Bring:

• 5 years’ experience in a similar facilities role or equivalent trade experience (i.e. furniture installation, minor electrical, plumbing, or general construction)
• Microsoft Office
• A High School diploma
• Understanding of the proper and safe use of small hand tools

Other Requirements

• The ability to work safely in a facilities role – following ladder safety, LOTO procedures, etc.
• Must wear appropriate PPE
• The ability to lift 50lbs
• Ability to work in an office environment with variable noise conditions
• Ability to crouch, bend, twist, reach, climb ladders and be comfortable on roofs, stand and walk for long periods of time and work in variable temperatures

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.