Senior Lead Business Analyst

Jobgether; Oregon; Ibrido; USD 95.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work US

Health insurance

401(k)

Descrizione del lavoro

Jobgether is seeking a Senior Lead Business Analyst to drive customer implementations of a cloud-based Loss Control platform for the P&C insurance industry. This fully remote role supports insurers nationwide from discovery through go-live, collaborating with clients, product, project management, and technical teams.

You will mentor other analysts, shape requirements, and help advance delivery standards while gaining ownership of enterprise projects in a remote-first environment.

Competenze

• 7+ years of business analysis experience including 3+ years in Senior/Lead roles on enterprise software implementations
• Knowledge of Property and Casualty (P&C) insurance operations including underwriting, loss control, risk inspections, or premium audits
• Strong experience gathering requirements, writing user stories and acceptance criteria, mapping business processes, and producing functional specs
• Experience configuring or directing the configuration of a highly configurable SaaS platform
• Working knowledge of REST and SOAP web services and their role in integrations
• Relational databases concepts and data mapping
• Experience in professional services or client-facing delivery environments with budget tracking
• Strong communication, facilitation and conflict resolution skills
• Bachelor's degree in Information Technology, Business, or related field
• Additional advantages: experience with commercial lines underwriting, loss control field ops, or survey vendor management
• Additional advantages: insurance carrier implementations, data migration
• Additional advantages: .NET-based SaaS platforms and traceability or change control
• Additional advantages: Jira, Confluence, Azure DevOps, SharePoint familiarity
• Additional advantages: AI-assisted analysis or insurance digital transformation
• Industry certifications CPCU, AINS, CBAP

Mansioni

• Lead customer discovery sessions and translate needs into requirements and acceptance criteria
• Document current vs. future-state processes and create user stories and functional specs
• Define scope, trace requirements from SOW to delivery, coordinate resolutions with PMs
• Configure platform capabilities, integrations, data migration, and reporting requirements
• Plan and support testing, including UAT and test scenarios
• Develop customer documentation and end-user training materials
• Identify expansion opportunities and mentor other analysts
• Collaborate with onshore/offshore teams and cross-functional stakeholders
• Adapt to changing priorities and new project responsibilities

Conoscenze

Business analysis

Requirements gathering

User stories

REST APIs

SOAP

Data mapping

Client delivery

Stakeholder facilitation

Communication

Underwriting knowledge

Formazione

Bachelor's degree in IT or Business

Strumenti

Jira

Confluence

Azure DevOps

SharePoint

Descrizione del lavoro

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Lead Business Analyst based in the United States. The Senior Lead Business Analyst will drive customer implementations of a cloud-based Loss Control platform for the Property and Casualty (P&C) insurance industry. This role combines deep insurance knowledge with strong business analysis and solution delivery expertise. You will guide clients from initial discovery through solution design, configuration, testing, and go-live. Your work will help insurers improve risk inspections, loss control surveys, premium audits, and underwriting decisions. Working across customer, product, project management, and technical teams, you will translate complex business needs into practical, scalable solutions. You will also influence delivery standards, contribute to product improvements, and mentor other business analysts. This fully remote opportunity offers the chance to take ownership of enterprise projects while helping modernize insurance operations.

Accountabilities

• Lead customer discovery sessions to understand loss control, inspection, premium audit, and underwriting workflows, documenting current and future-state processes.
• Translate business needs into clear requirements, user stories, acceptance criteria, process flows, and functional specifications for configuration and development teams.
• Identify missing use cases, edge cases, dependencies, and unresolved questions early, driving them to resolution.
• Manage requirements-level scope by tracing requirements from the Statement of Work (SOW) through solution design and delivery, identifying deviations and coordinating appropriate resolutions with Project Managers.
• Design and direct platform configuration, working with technical teams to define requirements for integrations, data migration, and reporting.
• Plan and support testing activities, including test scenarios and User Acceptance Testing (UAT), ensuring solutions meet requirements before go-live.
• Develop clear customer documentation and training materials to support end-user adoption.
• Identify additional customer needs and communicate potential expansion opportunities to Services leadership, Product Management, and Sales.
• Mentor and review the work of other business analysts, contribute to consistent delivery methods and templates, and build advanced platform expertise.
• Collaborate with onshore and offshore teams, including customers, Project Managers, configuration and development teams, Quality Assurance, Product Management, and Support.
• Adapt to changing business priorities, new technologies, and additional project responsibilities as required.

Requirements

• At least 7 years of business analysis experience, including 3 or more years as a Senior or Lead Business Analyst on enterprise software implementations; insurance experience is preferred.
• Knowledge of Property and Casualty (P&C) insurance operations, particularly underwriting, loss control, risk inspections, or premium audits.
• Strong experience gathering and documenting requirements, writing user stories and acceptance criteria, mapping business processes, and producing functional specifications.
• Experience configuring or directing the configuration of a highly configurable Software as a Service (SaaS) platform.
• Working knowledge of REST and SOAP web services and their role in integrations and software delivery.
• Understanding of relational database concepts and data mapping.
• Experience in professional services or client-facing delivery environments, including tracking time against project budgets.
• Strong communication, facilitation, and conflict resolution skills, with the ability to lead customer discussions, challenge assumptions, and manage scope effectively.
• Excellent organization, time management, and follow-up skills, with the ability to manage multiple concurrent projects independently.
• Bachelor's degree in Information Technology, Business, or a related field, or an equivalent combination of education and experience.
• Additional advantages: Experience with commercial lines underwriting, risk engineering, loss control field operations, survey vendor management, inspection ordering, or premium audit workflows.
• Additional advantages: Experience with insurance carrier implementations, legacy system replacements, data migration, field mapping, and data validation.
• Additional advantages: Familiarity with .NET-based SaaS platforms and requirements traceability, scope management, or change control practices.
• Additional advantages: Experience with Jira, Confluence, Azure DevOps, SharePoint, or similar tools.
• Additional advantages: Exposure to AI-assisted business analysis, workflow automation, or insurance digital transformation.
• Additional advantages: Industry or professional certifications such as CPCU, AINS, or CBAP.

Benefits

• Annual base salary range of $95,000-$125,000 , with final compensation depending on experience, location, education, skills, responsibilities, internal equity, and market considerations.
• Fully remote working arrangement within the United States.
• Comprehensive employee benefits package, with most coverage beginning on Day One.
• Medical, dental, and vision insurance.
• Employer-funded Health Savings Account (HSA) when enrolled in an eligible high-deductible health plan.
• Flexible Spending Account (FSA).
• Short-term and long-term disability coverage.
• Life and Accidental Death and Dismemberment (AD&D) insurance.
• 401(k) retirement plan.
• Flexible time off, paid sick days, and 11 paid holidays.
• Paid parental and bonding leave.
• Career anniversary leave.
• Additional voluntary benefits.
• Opportunities to develop specialist platform expertise, take ownership of customer implementations, influence product direction, and grow professionally within a remote-first environment.