Copy of Senior P&C Business Analyst

Universal Shield Insurance Group; Dublin (OH); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical coverage with HSA

401(k) with company match

Dental and vision insurance

Résumé du poste

Universal Shield Insurance Group is seeking a Business Analyst in Dublin, OH to lead requirements gathering across underwriting, claims, policy administration, and distribution for P&C insurance systems. You will document business, functional, and technical requirements, translate them into BRDs, user stories, and acceptance criteria, and collaborate with project teams throughout the SDLC.

The role requires strong analytical and communication skills, experience with SDLC and Agile, and

Qualifications

• Experience in Business Analysis for Commercial P&C insurance operations or technology.
• Proven ability to elicit, document, validate, and manage requirements.
• Strong writing skills and ability to produce BRDs, functional specs, user stories.

Responsabilités

• Plan and facilitate requirements-gathering sessions with underwriting, claims, policy administration, and other units.
• Translate requirements into detailed functional and technical documents and user stories.
• Collaborate with PMs, developers, and QA throughout SDLC and during UAT.
• Define acceptance criteria and support test planning.
• Present requirements and findings to senior leadership and stakeholders.

Connaissances

Requirements gathering

SDLC

Agile/Scrum

Technical writing

Data analysis

SQL

Stakeholder management

Communication

Formation

Bachelor's degree in Business Administration/Information Systems/Insurance or equivalent

Outils

Jira

Azure DevOps

Confluence

Description du poste

Key Responsibilities

• Plan and facilitate requirements-gathering sessions, workshops, and stakeholder interviews with underwriting, claims, policy administration, distribution, product, and other P&C insurance business units.
• Elicit, analyze, document, validate, and manage business, functional, and technical requirements for insurance systems, applications, and process improvement initiatives.
• Translate business requirements into detailed functional and technical documentation, including business requirements documents, functional specifications, user stories, acceptance criteria, process flows, wireframes, data mappings, and use/test cases.
• Analyze business processes and workflows to identify gaps, inefficiencies, risks, and opportunities for operational or system improvements.
• Partner with Project Managers to define project scope, requirements, timelines, dependencies, deliverables, and potential risks.
• Collaborate with Development Managers, developers, engineers, and QA resources throughout the Software Development Lifecycle (SDLC) to clarify requirements, evaluate proposed solutions, and resolve requirement-related questions.
• Participate in sprint planning, backlog refinement, design reviews, testing activities, and User Acceptance Testing (UAT).
• Serve as a liaison between Business Unit leadership and technology teams to ensure business priorities, operational requirements, and constraints are accurately represented in technical solutions.
• Develop and maintain business process documentation, workflow diagrams, requirements traceability matrices, system specifications, and other project documentation.
• Define acceptance criteria and support test planning and execution to confirm delivered functionality meets documented business requirements.
• Analyze data and system behavior to investigate issues, validate requirements, and support business decision-making.
• Manage changes to requirements throughout the project lifecycle and communicate the impact of changes to appropriate stakeholders.
• Present requirements, recommendations, findings, project updates, and solution considerations to both technical and non-technical audiences, including senior leadership.

Job Requirements

• Bachelor's degree in Business Administration, Information Systems, Insurance/Risk Management, or a related field, or an equivalent combination of education and professional experience.
• 3-5 years of Business Analyst experience with direct experience supporting Commercial Property & Casualty insurance products, operations, or technology.
• Working knowledge of P&C insurance functions and systems, including one or more of the following: policy administration, underwriting, rating, claims, billing, product, or distribution.
• Demonstrated experience facilitating requirements-gathering sessions and workshops involving cross-functional business and technical stakeholders.
• Strong technical and business writing skills with experience developing business requirements documents, functional specifications, user stories, acceptance criteria, process flows, and workflow documentation.
• Working knowledge of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
• Ability to understand technical concepts and effectively communicate business requirements to developers, engineers, and other technology resources.
• Familiarity with data analysis, SQL, reporting tools, or similar methods used to investigate data issues and validate requirements.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills with the ability to effectively communicate with both technical and non-technical audiences.
• Proven ability to manage competing priorities, work across multiple initiatives, and collaborate effectively with Project Managers, Development Managers, executives, and Business Unit leaders.

Preferred Qualifications

• Experience with P&C insurance core platforms such as Guidewire, Duck Creek, Insurity, Majesco, or similar systems.
• Experience supporting insurance system implementations, upgrades, integrations, conversions, or migrations.
• Familiarity with regulatory and compliance requirements affecting P&C insurance policy, underwriting, claims, billing, or related systems.
• Experience using requirements management and project tracking tools such as Jira, Azure DevOps, or Confluence.

Universal Shield Insurance Group offers a competitive benefits package that supports employees' health, wellness, financial well-being, and work-life balance. Benefits include medical coverage with company-contributed HSA, dental and vision insurance, company-matched 401(k), and optional voluntary benefits.