Senior Lead Bartender & Team Performance Coach

Briggs Management & Associate Llc.; Gonzales (LA); Presencial; USD 19.000 - 33.000; Tempo integral

Resumo da vaga

Briggs Management & Associate Llc. is seeking a Senior Lead Bartender to lead and develop staff, execute outstanding quality and customer service, build sales, and manage costs across each shift.

The role requires guiding the team according to standard operating policies and procedures to ensure fast, friendly, and accurate service while maintaining product quality and restaurant standards.

Qualificações

• Must be at least 18 years of age.
• Minimum 1 year of customer service experience.
• Able to work flexible hours including weekends and closing shifts.
• Excellent communication and leadership skills.
• Ability to manage a fast-paced, high-volume, customer-focused store.
• Proficient with a PC and comfortable interpreting financial reports.
• Strong time-management and multitasking abilities.

Responsabilidades

• Train, coach, and develop crew members and team leaders.
• Delegate tasks to team and provide follow-up.
• Maintain service quality by enforcing policies and safety procedures.
• Monitor customer satisfaction and improve scores.
• Assist with hiring crew members.
• Control labor costs through scheduling.
• Ensure cash handling and deposit procedures are followed.
• Maintain inventory and ordering systems.
• Contribute to achieving sales targets.
• Lead team meetings and communicate goals.

Descrição da vaga

Briggs Management & Associate Llc. is seeking a Senior Lead Bartender to lead and develop staff, execute outstanding quality and customer service, build sales, and manage costs across each shift.

The role requires guiding the team according to standard operating policies and procedures to ensure fast, friendly, and accurate service while maintaining product quality and restaurant standards.