Senior LC/MS Field Service Engineer - Newborn Screening

Waters Corporation; San Francisco (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

Waters Corporation is seeking a Senior Field Service Specialist to join our Advanced Diagnostics Division in the Bay Area, CA. You will support LC and MS product lines, provide on-site service, training, and ensure compliance with health & safety standards.

Qualifications include a Bachelor's degree and 3+ years in mass spectrometry, with travel including overnight and international opportunities. Valid driver's license is required, and experience with Waters instruments is preferred.

Qualifications

• Minimum Bachelors degree in Analytical Chemistry, Biology, Physics, Engineering or related field.
• 3+ years work experience specializing in mass spectrometry, preferably as a service engineer or within a clinical laboratory setting.
• LC experience preferred but not required.

Responsibilities

• Install, maintain, troubleshoot and support LC/LC/MS products, focusing on LC/MS systems used for newborn screening.
• Establish and maintain relationships with customers to ensure their success.
• Communicate work performed and provide a follow-up plan as needed.

Skills

Mass spectrometry

Customer service

Travel readiness

Communication skills

Education

Bachelor9s degree in Analytical Chemistry, Biology, Physics, Engineering or related field

Tools

LC/MS instrumentation

Job description

Waters Corporation is seeking a Senior Field Service Specialist to join our Advanced Diagnostics Division in the Bay Area, CA. You will support LC and MS product lines, provide on-site service, training, and ensure compliance with health & safety standards.

Qualifications include a Bachelor's degree and 3+ years in mass spectrometry, with travel including overnight and international opportunities. Valid driver's license is required, and experience with Waters instruments is preferred.