Senior Launch Operations Engineer

Amazon Inc.; Nashville (TN); On-site; USD 108,000 - 146,000; Full time

Job summary

Amazon.com Services LLC in Nashville, TN is seeking a Senior Operations Engineer to own end-to-end launch delivery for Central RME, driving high-quality launches with world-class standards and continuous improvement across Ops, Field RME, Global Reliability and Engineering.

As a senior IC, you will balance short-term execution with a 3+ year business plan, lead cross-functional teams, engage executives with data-driven updates, and shape scalable program roadmaps to strengthen customer

Qualifications

• 5+ years of directly managing and responsible for multiple large projects experience.
• 5+ years of maintenance or engineering experience.
• 3+ years of in material handling equipment (MHE) or automation environments experience, or experience in reliability/maintenance environments.
• 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience.
• Experience and strong technical background in relevant fields of automated or non-automated material handling equipment.
• Work flexible schedule including weekends, nights, and holidays.
• Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 2+ years of Amazon RME (BB/3P) Full Time experience

Responsibilities

• Own end-to-end launch delivery: Drive all phases of launch execution from RME requirements through IOQ, TQ Pass, and post-launch validation, ensuring every launch meets world-class quality standards with zero compromise
• Regularly engage senior leaders: Provide clear, data-driven updates on the progress of key project milestones, proactively surfacing risks and proposing solutions before they become escalations
• Define and execute program strategies: Develop comprehensive program roadmaps that address evolving customer needs, balancing near-term delivery with long-term scalability
• Continuously raise the bar on launch quality: Establish and refine launch-readiness benchmarks, conduct rigorous post-launch reviews, and implement improvements so that each successive launch outperforms the last
• Identify and implement long-term corrective actions: Analyze delivery gaps and root causes, then drive systemic solutions that prevent recurrence and elevate the standard across the network
• Cultivate and expand key partnerships: Build and maintain strong cross-functional relationships with Operations, Field RME, Global Reliability, Global Engineering, and vendor partners essential for launch success
• Create and manage program roadmaps: Develop process documentation, standardized playbooks, and implementation plans that drive consistency and repeatability across all launches
• Influence without authority: Hold cross-functional teams accountable to quality standards and timelines through strong stakeholder management, clear communication, and demonstrated expertise

Skills

Project management

Cross-functional leadership

MHE/automation experience

Launch readiness

Team leadership

Flexible schedule

Education

Bachelor's degree in electrical or mechanical engineering

Job description

Amazon.com Services LLC in Nashville, TN is seeking a Senior Operations Engineer to own end-to-end launch delivery for Central RME, driving high-quality launches with world-class standards and continuous improvement across Ops, Field RME, Global Reliability and Engineering.

As a senior IC, you will balance short-term execution with a 3+ year business plan, lead cross-functional teams, engage executives with data-driven updates, and shape scalable program roadmaps to strengthen customer