Senior Latent BI Claims Specialist - Remote

The Hartford; Naperville (IL); Hybrid; USD 108,000 - 161,000; Full time

Benefits offered by this job

Hybrid work option

Office near Naperville (3 days)

Job summary

The Hartford seeks a Claim Specialist to lead the most complex, high‑value bodily injury claims within the Complex Claims Unit. You will apply expert knowledge of coverage and liability, manage litigation, coordinate with internal teams, and drive resolution with clear strategies.

This role offers a hybrid or remote work arrangement with options near Naperville, IL. Applicants should have strong negotiation, analytical, and communication skills, plus an active Property & Casualty Adjuster

Qualifications

• 5+ years latent bodily injury claims experience is required.
• Experience in handling affirmative/defensive risk transfer; including additional insured tenders.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking ability.
• Ability to present in a roundtable setting with a well‑reasoned and analytical evaluation.
• Experience in the creation and delivering of presentations.
• Superior customer service and active listening skills.
• Proven track record of prioritizing and managing multiple responsibilities.
• Proven track record of effective negotiations/settlement of high‑value general liability claims.
• Proficiency with MS Office, especially Word and Excel.
• Active Property & Casualty State Insurance Adjuster license.

Responsibilities

• Provide proactive communications to customers and business partners in the management and resolution of claims.
• Respond to inquiries from customers and provide superior customer service.
• Review and analyze multiple complex policies and coverage parts, including general liability and umbrella/excess liability.
• Write and articulate clear, concise and accurate coverage positions.
• Conduct investigations regarding claims and/or lawsuits.
• Effectively manage litigation and counsel, including litigation planning/budgeting, and position claims for resolution.
• Develop and persuasively articulate complex coverage, liability and damage assessments.
• Provide detailed impactful recommendations to leadership.
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurers.
• Conduct complex negotiations and articulate coverage/liability positions.
• Attend mediations and trials as necessary.
• Proactively manage accurate expense, reserve and financial transactions.
• Consistently maintain up-to-date claims metrics.

Skills

Bodily injury claims

Negotiation

Analytical thinking

Communication skills

Litigation coordination

MS Office

Adjuster license

Multi-tasking

Presentations

Education

Bachelor's degree

Tools

MS Office (Word/Excel)

Job description

The Hartford seeks a Claim Specialist to lead the most complex, high‑value bodily injury claims within the Complex Claims Unit. You will apply expert knowledge of coverage and liability, manage litigation, coordinate with internal teams, and drive resolution with clear strategies.

This role offers a hybrid or remote work arrangement with options near Naperville, IL. Applicants should have strong negotiation, analytical, and communication skills, plus an active Property & Casualty Adjuster