Lead Latent Bodily Injury Claims Specialist (Remote)

The Hartford; Scottsdale (AZ); Hybride; USD 108 000 - 161 000; Plein temps

Résumé du poste

The Hartford is seeking a seasoned Claim Specialist to lead the most complex, high-value Bodily Injury claims within the CCU BI. This role demands deep knowledge of claims, rigorous analysis, and a strategic approach to resolution, including audits, projects, and training.

Responsibilities include proactive communications, detailed policy and coverage analysis, litigation management, and skilled negotiations with carriers.

Qualifications

• 5+ years latent bodily injury claims experience.
• Experience in handling affirmative/defensive risk transfer; including additional insured tenders.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking ability.
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation.
• Experience in the creation and delivering of presentations.
• Superior customer service skills and active listening skills.
• Proven track record of prioritizing and managing multiple responsibilities.
• Proven track record of effective negotiations/settlement of high-value general liability claims.
• Demonstrated negotiation and conflict resolution skills.
• Proficiency with MS Office, especially Word and Excel.
• Active Property & Casualty State Insurance Adjuster license.

Responsabilités

• Provide proactive communications to customers and business partners in the management and resolution of claims.
• Respond to inquiries from customers and provide superior customer service.
• Review and analyze multiple complex policies and coverage parts (including general liability and umbrella/excess liability).
• Write and articulate clear, concise and accurate coverage positions.
• Conduct investigations regarding claims and/or lawsuits.
• Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution.
• Develop and persuasively articulate complex coverage, liability and damage assessments.
• Provide detailed impactful recommendations to leadership.
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers.
• Conduct complex negotiations and articulate coverage/liability positions.
• Attend mediations and trials as necessary.
• Proactively manage accurate expense, reserve and financial transactions.
• Consistently maintain up-to-date claims metrics.

Connaissances

Verbal communication

Written communication

Analytical thinking

Negotiation

Presentation skills

Active listening

Formation

Bachelor's degree

Outils

MS Office (Word/Excel)

Description du poste

The Hartford is seeking a seasoned Claim Specialist to lead the most complex, high-value Bodily Injury claims within the CCU BI. This role demands deep knowledge of claims, rigorous analysis, and a strategic approach to resolution, including audits, projects, and training.

Responsibilities include proactive communications, detailed policy and coverage analysis, litigation management, and skilled negotiations with carriers.