Senior Large-Loss Property Claims Adjuster - Field

American Family Insurance Group; Portland (OR); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Fleet vehicle

Relocation assistance

Job summary

American Family Insurance seeks an experienced field property claims professional in Oregon. This on-site role handles complex homeowner claims, requiring field work, on-site inspections, and close collaboration with insureds and attorneys.

A fleet vehicle is provided, and relocation support is offered for eligible candidates. You will report to a Large Loss Senior Manager and travel as needed, up to 50% locally with catastrophe travel up to 75%.

Qualifications

• Demonstrated ability to handle 1st and 3rd party, multi-line claims across operating territories.
• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated ability to efficiently and effectively handle complex claims.
• Extensive knowledge of policies and endorsements coverages.
• Successfully applied knowledge of each phase of the claim handling process.

Responsibilities

• Investigates origin and cause of high exposure claims by contacting insureds, claimants, agents, attorneys, contractors, experts, and others.
• Participates in High Damage Reviews (HDR) to address coverage issues and exposure.
• Handles both 1st party and 3rd party claims under multiple policy types and endorsements.
• Conducts on-site inspections, evaluates damages, and negotiates with insureds and attorneys.
• Responds to inquiries, makes decisions, and closes files as needed.

Skills

Field claims handling

Independent decision making

Customer-focused solutions

Tools

Xactimate

Job description

American Family Insurance seeks an experienced field property claims professional in Oregon. This on-site role handles complex homeowner claims, requiring field work, on-site inspections, and close collaboration with insureds and attorneys.

A fleet vehicle is provided, and relocation support is offered for eligible candidates. You will report to a Large Loss Senior Manager and travel as needed, up to 50% locally with catastrophe travel up to 75%.