Senior Labor Relations Analyst

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 80,000 - 118,000; Full time

Job summary

Commonwealth of Massachusetts is seeking a Senior Labor Relations Analyst to oversee grievance management, data analysis, and bargaining support for a large state workforce.

The role includes conducting research on employment issues including AI, preparing reports, and acting as a hearing officer for grievances. It offers opportunities to engage with management and unions and may include a hybrid work schedule.

Qualifications

• Four years of professional/managerial experience in public administration or business administration with supervisory duties.
• Substitutions permitted: degrees may replace years of experience as described in the posting.

Responsibilities

• Managing Grievance database, tracking grievances, identifying trends and creating reports.
• Using HR/CMS and other systems to support collective bargaining and labor relations tasks.
• Participating in collective bargaining negotiations and drafting proposals for management.
• Researching and reporting on employment issues including AI, transparency, privacy and accountability.
• Handling information requests from unions and serving as Hearing Officer for grievances.
• Liaising with management and labor to resolve disputes and coordinating union leave approvals.

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Senior Labor Relations Analyst (2600071E)

Job Description

Senior Labor Relations Analyst - ( 2600071E )

Description

The Commonwealth of Massachusetts Executive Department is one of the state's largest employers with over 46,000 employees that span 11 Secretariats and 70 plus agencies. From Accountants to X-ray technicians with hundreds of titles in between, we are one employer with many career opportunities. The Commonwealth is looking for leaders, thinkers, creators, and innovators. We are a diverse workforce that reflects the diverse population that we serve.

The Human Resources Division (HRD) is an agency within the Executive Office for Administration and Finance. HRD provides support to state agencies in all matters relating to the Commonwealth's classification, compensation, benefits, recruitment, training & employee development, civil rights, collective bargaining and workers compensation administration.

Duties

The Human Resources Division is seeking a Senior Labor Relations Analyst. Duties include but are not limited to:

• Managing Grievance database, tracking employee grievances, identifying trends, and preparing related reports.
• Executing data analysis by using the Grievance Database, HR/CMS, and the Warehouse for collective bargaining support and other various labor relations needs on items such as bargaining unit workforce information, wages, benefits, disciplinary actions, grievances, and other labor-related trends.
• Participating in collective bargaining negotiations by gathering information, preparing reports, recommending bargaining strategies, drafting collective bargaining proposals, and attending negotiation sessions as a member of the management bargaining committee.
• Performing research and developing reports/policies/proposals on special projects concerning a wide range of employment issues including Artificial Intelligence (AI) and other emerging technologies with particular attention to transparency, employee privacy, fairness, accountability, and public trust.
• Gathering information from various sources for responses to 150E information requests from unions.
• Serving as Hearing Officer by conducting conferences for grievances filed by labor unions representing state employees; interpreting collective bargaining agreements and analyzing relevant facts to recommend disposition of grievances; writing Step III decisions and settlement agreements.
• Meeting and conferring with representatives of management and labor to resolve employee disputes.
• Converting Unit documents for on-line Accessibility in compliance with Governor’s Executive Order.
• Acting as liaison between agencies and unions in coordinating approval/denial of union leave requests.
• Assist the Manager of Coordinated Bargaining.

Preferred Qualifications

Demonstrated excellence in communication skills, both written and oral; excellent interpersonal skills

Ability to comprehend and interpret written regulations and apply them to specific situations

Ability to draw relevant facts from conflicting oral and written presentations

Ability to handle multiple priorities in a fast-paced environment

Facility with PC-based word-processing, spreadsheet and database software

• Performing any and all other functions as directed by Unit Supervisor/Manager.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affi ... Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

Job

Administrative Services

Agency

Human Resources Division

Schedule

Full-time

Shift

Day

Job Posting

Oct 14, 2026, 5:34:10 PM

Number of Openings

1

Salary

80,411.50 - 117,590.46 Yearly

If you have Diversity, Aff... : Pete Murillo - 6178789700

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : Yes

Potentially Eligible for a Hybrid Work Schedule : Yes