Senior L&D Trainer — Public Service Ops

Conduent State&Local Solutions, Inc; Town of Clifton Park (NY); Sur place; USD 85 000 - 125 000; Plein temps

Résumé du poste

Conduent State & Local Solutions, Inc. seeks a seasoned Trainer IV to design and deliver advanced training for mission-critical government service operations.

You will lead curricula, classroom and virtual instruction, and learning initiatives across transportation, public assistance, healthcare, and payment programs. You will analyze training needs, translate complex processes into clear materials, and measure impact through data and KPIs.

Responsabilités

• Design and deliver advanced training for mission-critical government service operations.
• Lead curricula, classroom and virtual instruction.
• Analyze training needs and translate complex processes into learning materials.
• Measure training impact through data and KPIs.
• Collaborate with operations and quality teams to drive continuous improvement.
• Ensure staff deliver compliant, efficient, customer-focused public services.

Description du poste

Conduent State & Local Solutions, Inc. seeks a seasoned Trainer IV to design and deliver advanced training for mission-critical government service operations.

You will lead curricula, classroom and virtual instruction, and learning initiatives across transportation, public assistance, healthcare, and payment programs. You will analyze training needs, translate complex processes into clear materials, and measure impact through data and KPIs.