Senior Kubernetes & Apigee Production Engineer

System One

Lafayette (LA)

On-site

USD 120,000 - 160,000

Full time

3 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Systemone seeks a Senior Production Support Engineer to provide advanced operational support for a highly available API platform running on Kubernetes and Apigee Hybrid within an AWS environment. The role involves troubleshooting complex Kubernetes workloads and API gateway issues across multiple US locations, with a focus on production support rather than feature development.

The engineer will lead triage, coordinate resolution with multiple teams, and participate in rotating on-call coverage.

Qualifications

8+ years of hands on Kubernetes administration and production troubleshooting experience.
Hands on Apigee API Gateway experience; Apigee Hybrid experience is strongly preferred.
Advanced Linux troubleshooting skills and strong hands on experience with kubectl.
Strong knowledge of Kubernetes pods, deployments, replica sets, services, configurations, and namespaces.
Experience troubleshooting API proxies, routing, target endpoints, certificates, TLS, and backend integrations.
Working knowledge of TCP/IP, DNS, and HTTP, along with curl, ping, and traceroute.
Experience supporting applications and platforms in an AWS production environment.
Experience with technical incident management, production troubleshooting, and complex incident triage.
Ability to use logs, metrics, dashboards, and alerts to isolate production issues.
Strong communication and stakeholder management skills, particularly during production incidents.
Ability to work independently on complex investigations and coordinate effectively with Level 3 and engineering teams.

Responsibilities

Provide senior level production support for Kubernetes and Apigee Hybrid environments.
Troubleshoot Kubernetes pods, deployments, replica sets, services, configurations, namespaces, and runtime issues.
Use kubectl to investigate workload health, application failures, and configuration problems.
Troubleshoot Apigee API Gateway, including API proxies, routing, target endpoints, runtime components, and backend integrations.
Investigate certificates, TLS, DNS, HTTP, and application/network connectivity issues.
Use curl, ping, traceroute, and related utilities to diagnose API and network problems.
Use AWS, Linux, Splunk, and CloudWatch to investigate complex production issues.
Lead technical triage and coordinate incident resolution across engineering and support teams.
Communicate technical findings, business impact, risks, mitigation plans, and recommended actions.
Support planned releases, platform changes, failover activities, and production recovery.
Maintain technical documentation and contribute to operational, automation, and resiliency improvements.
Participate in rotating 24x7 primary on call coverage.