Senior Knowledge Management Analyst

Cohen Seglias; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Cohen Seglias in Philadelphia, PA seeks a Senior Knowledge Management Analyst to build and lead the firm’s KM program. Reporting to the COO, you will shape strategy and execute day-to-day KM and AI initiatives with lawyers, practice groups and IT.

You will implement iManage KM tooling, establish standards and governance, develop training materials, and create scalable processes to capture and reuse knowledge across the firm.

Qualifications

• Bachelor’s degree is required; law degree or paralegal certification is a plus.
• 4-7 years of KM, legal ops, practice support or similar roles (law firm preferred).
• In-depth understanding of legal practices, law firm workflows and document management.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with document management applications (iManage a plus).
• Familiarity with AI tools.
• Strong analytical and problem‑solving skills.
• Excellent attention to detail and organizational skills.

Responsibilities

• Define KM strategy and road-map with leadership and drive KM and AI adoption.
• Meet with lawyers to understand pain points and improve KM processes.
• Establish standards, processes and best practices for KM.
• Support adoption of KM and AI initiatives firm-wide.
• Implement and manage iManage KM tooling and governance.
• Develop protocols for saving and tagging documents with metadata.
• Create training curricula and deliver KM/AI training.

Skills

Knowledge management

Legal operations

Law firm workflows

Document management

iManage

AI tools

Microsoft Office

Analytical skills

Attention to detail

Organizational skills

Education

Bachelor’s degree

Law school or paralegal certification (preferred)

Tools

iManage

Document management systems

Job description

Position Summary

The Senior Knowledge Management (KM) Analyst will play a key role in developing and supporting the firm’s KM function. This position will report to the COO and will work closely with firm management, technology, practice group leaders, lawyers and our AI partner. As the firm’s first dedicated KM professional, the position will be a combination of strategy and execution – meaning that this person will assist in developing KM at the firm and perform the day-to-day work required to build the process from the ground up.

Essential Duties and Responsibilities

Build and Support the KM Function

• Works with leadership to define a practical approach to KM at our firm and create the roadmap for KM tools, processes and future path.
• Meets with lawyers to gain an understanding of current pain points, the firm’s current processes around KM and what needs to be done to improve it.
• Helps establish the standards, processes and best practices for the KM function
• Helps drive adoption of KM and AI initiatives across the firm.

Data Management and Organization

• Works with lawyers on the implementation of the iManage KM tool.
• Assists with locating prior work product, templates and other information that should be saved in our KM environment.
• Develops the protocols for identifying, reviewing and saving documents in the KM database as well as the process for assessing the continued applicability of the items saved there.
• Works with IT and leadership on data governance policies.
• Supports the cleanup and structuring of documents within the firm’s document management system including tagging, metadata and naming conventions.

AI & Legal Innovation Support

• Works with the AI partner on maximizing the use of the firm’s approved AI tools.
• Helps evaluate, implement and integrate AI tools into workflows.
• Assists in creating and maintaining prompt libraries.
• Tracks usage and satisfaction with our AI tools. Work with vendors on improving usage and results.

Training and Development

• Provides training on the firm’s iManage KM tool.
• Creates a curriculum of training for both KM and AI.
• Works with the AI partner to develop and deliver training on AI tools and their practical application to case and other legal work.
• Creates user-friendly guides, templates and quick-reference materials.
• Meets with lawyers and staff to follow up on training to answer questions and help apply the training in their daily jobs.

Qualifications

• Bachelor’s degree required. Graduation from law school or paralegal certification is a plus.
• 4-7 years of experience in knowledge management, legal operations, practice support or similar role (law firm strongly preferred).
• In-depth understanding of legal practices, law firm workflows and document management practices.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with document management applications (iManage is a plus).
• Familiarity with AI tools.
• Strong analytical and problem‑solving skills.
• Excellent attention to detail and organizational skills.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cohen Seglias laid a foundation of legal excellence in the construction industry more than 35 years ago, an area where we remain preeminent. By being responsive and conscientious business partners, our footprint and capabilities have grown alongside our clients’ needs - becoming extensions of their teams. We provide our clients with a full range of legal services, with 20+ disciplines, to clients across nine offices. The firm and our attorneys are consistently recognized as top leaders in legal rankings such as Chambers USA, Legal 500, Law 360, and Best Lawyers.

Culture

As a mid-sized firm, we offer attorneys a collegial, collaborative and people-friendly working environment, while also providing interesting and sophisticated legal work.We help our attorneys and professional staff build their skill sets and practices through an open-door, professional environment that encourages hands‑on experience.

Cohen Seglias is a growing and dynamic law firm committed to the growth and well‑being of our employees. This commitment is demonstrated through a range of initiatives, including a mentoring program, ongoing training and development, pro bono work, regular office events, parental leave, Habitat for Humanity Build Days, and more.

Equal Opportunity Employer

Cohen Seglias is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, gender, pregnancy, religion, national origin, ancestry, disability, genetic information, veterans’ status or military affiliation, sexual orientation, gender identity and expression, or other characteristics protected by applicable law.