Senior Key Account Manager - Midwest Security

Axis Communications AB; Illinois; On-site; USD 145,000 - 155,000; Full time

Job summary

Axis Communications in the Chicago area seeks a Key Account Manager for the Midwest to lead strategic relationships with major end customers. You will coordinate across sales, marketing, and technical services to deliver multi-year, multi-region solutions valued over $1 million.

The role requires strong account management, deep product knowledge, and the ability to drive pilots, site surveys, and system designs while building cross-functional teams.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years in Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets.

Responsibilities

• Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts.
• Responsible for the daily management of accounts from its inception and assignment to the point of transition.
• Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.
• Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners.
• Manages the relationship with all end‑users and ecosystem partners involved in the account.
• Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services.
• Writes and maintains all documentation related to the account. Including meeting minutes, notes, designs, Axis CRM, tracking tools.
• Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration.
• Maintains precise documentation of product configuration and specifications that are relevant to the account.
• Assembles necessary weekly/bi-weekly/monthly reporting as required.
• Responsible for coordinating any post-sales support or technical assistance.
• Perform other related duties as assigned.

Skills

Account management

Team building

Communication skills

Technical understanding

Sales leadership

Industry knowledge

Education

Bachelor's degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems

Tools

Salesforce

Job description

Axis Communications in the Chicago area seeks a Key Account Manager for the Midwest to lead strategic relationships with major end customers. You will coordinate across sales, marketing, and technical services to deliver multi-year, multi-region solutions valued over $1 million.

The role requires strong account management, deep product knowledge, and the ability to drive pilots, site surveys, and system designs while building cross-functional teams.