Key Account Manager, Midwest

Axis Communications; Illinois; On-site; USD 145,000 - 155,000; Full time

Job summary

Axis Communications in the Chicago area is seeking a Senior Key Account Manager for the Midwest. You will drive major end-customer relationships, coordinate across sales, business development, marketing, and technical services, and lead strategic planning to expand Axis across products and regions.

This role requires strong relationship-building, technical sales acumen, and the ability to oversee pilots, site surveys, and complex integrations with ecosystem partners.

Qualifications

• Bachelors’ Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems.
• 5+ years in Sales, National/Key Accounts, Sales Engineering or Project Management in video/physical security markets.

Responsibilities

• Act as the point person to manage all aspects of relationship with assigned major accounts.
• Develop strategic plans to deepen Axis relationships across product lines and geographies.
• Coordinate cross-functional resources across sales, marketing, technical services and partners.
• Prepare and present proposals, site surveys, and pilot installations; manage post‑sale support.
• Maintain documentation including meeting notes, designs, and CRM data.
• Travel up to 60% for customer engagements and site visits.

Skills

Account management

Team building

Relationship building

Communication skills

Technical sales

Documentation skills

Industry knowledge

Salesforce experience

Education

Bachelor’s degree in Computer Science / Computer Engineering / Network Engineering / Information Systems

Tools

Salesforce

Job description

Job TitleKey Account Manager, MidwestJob DescriptionThe KAM, End Customer will have the primary responsibility of being the point person within Axis as it relates to specific major end customer account relationships (multi-year, multi-region, > $1 million, etc.) assigned by area sales management. This position will require a unique set of skills both technical and sales alike. Communication with different departments within Axis Globally including sales, business development, marketing and technical services is required. The ideal candidate should reside in the Chicago Area.ResponsibilitiesActs as the point person within Axis to manage all aspects of relationship with assigned major accounts.Responsible for the daily management of accounts from its inception and assignment to the point of transition.Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners.Manages the relationship with all end-users and ecosystem partners involved in the accountBuilds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services.Writes and maintains all documentation related to the account. Including meeting minutes, notes, designs, Axis CRM, tracking tools.Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integrationMaintains precise documentation of product configuration and specifications that are relevant to the accountAssembles necessary weekly/bi-weekly/monthly reporting as requiredResponsible for coordinating any post-sales support or technical assistancePerform other related duties as assignedEssential SkillsStrong account management and teambuilding skills with particular focus on attention to detail and strategic planningProven ability to build strategic and trusted relationships at all levels with the end userAbility to manage relationships with multiple integrators, distributors & partners competing for the same accountStrong communication (verbal, listening, written), presentation, and training skillsHigh level of technical ability for shootouts, proof of concepts, pilots and pre & post-sale troubleshootingAbility to convey complex technologies and specifications easilyExperienced design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.)Strong knowledge of the physical security market, including products and future trendsKnowledge of video transport protocols and compression technologiesExperience with Salesforce preferredDemonstrated competency in the following areas:Education and ExperienceBachelors’ Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems5+ years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets.Physical demandsThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Employee is occasionally required to lift 20-40 lbs.Ability to climb and stand on ladders or lifts for extended period of time.Ability to work with heights. Ceilings, ladders, roof tops, etc.Up to 60% travel is to be expected on occasionTarget SalaryThe approximate pay range for this location and position is $145,000-$155,000 annually On Target Earnings / Total Target Compensation . Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.About Axis: We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.Type of EmploymentPermanent EmploymentPosting End Date2027-01-06Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.About Axis CommunicationsWe enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.Let´s create a smarter, safer worldFor more information about Axis, please visit our website www.axis.com .Listen to Axis Communications Playlist