Senior Key Account Executive — Production Print Solutions

Ricoh Americas Corporation; Denver (CO); On-site; USD 90,000 - 110,000; Full time

Job summary

Ricoh Americas Corporation seeks a senior Key Account Executive to own a defined set of strategic accounts across Transactional Print, Service Bureau, and Graphic Communications, managing the full sales cycle and customer experience.

The ideal candidate will be self-sufficient with a strong track record in growing large, complex print environments, plus expertise in RISE CRM and Microsoft Office. This role offers $90,000–$110,000 annually with commission eligibility and requires travel as needed.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Minimum 8 years in production print sales, preferably across transactional and graphic communications accounts.
• Strong track record of account growth, retention, and solution-based selling.
• Excellent communication and strategic planning skills, including executive engagement.
• Self-sufficient with ability to manage without overlay or pre-sales resources.
• Proficient in RISE (Oracle CRM), Microsoft Office Suite, and sales planning tools.

Responsibilities

• Own a defined book of key accounts and drive both retention and expansion across the portfolio.
• Manage all elements of the sales cycle, from discovery to close, across Ricoh's entire production print offering.
• Conduct recurring Strategic Account Reviews (SARs) with customers to track performance and identify growth areas.
• Uncover net new business opportunities within existing accounts.
• Secure net new customers within assigned territory.
• Actively track opportunities and maintain up-to-date forecasting using RISE (Oracle CRM).
• Maintain awareness of print technology developments and apply insights where applicable in client engagements.

Skills

Account growth

Retention

Executive engagement

Strategic planning

Communication

Self-sufficiency

Education

Bachelor's degree or equivalent

Tools

RISE CRM

Microsoft Office

Sales planning tools

Job description

Ricoh Americas Corporation seeks a senior Key Account Executive to own a defined set of strategic accounts across Transactional Print, Service Bureau, and Graphic Communications, managing the full sales cycle and customer experience.

The ideal candidate will be self-sufficient with a strong track record in growing large, complex print environments, plus expertise in RISE CRM and Microsoft Office. This role offers $90,000–$110,000 annually with commission eligibility and requires travel as needed.