Senior Java IVR Cloud Engineer (AWS)

Miratech; Town of Texas (WI); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Relocation program

Language courses

Mentorship and talent investment

Internal mobility and internships

ForeverRemote work culture

Job summary

Miratech in the United States is seeking a Senior Java IVR Application Developer to join our voice/contact center engineering team. You will develop and maintain cloud-based, stateful IVR applications, collaborate with project managers, and implement operational improvements to deliver high‑quality IVR experiences for millions of customers.

The ideal candidate has 7+ years of software development experience, proficiency in Java EE and Spring, and hands-on AWS, SQL, and debugging skills.

Qualifications

• 7+ years of software development experience.
• Proficiency in Java EE and Spring Boot / Spring Core.
• Strong OOD/OOP and design pattern knowledge.
• Hands-on cloud platform engineering, preferably AWS.
• Experience with SQL for configuration and data-driven logic.
• Strong troubleshooting and analytical skills.
• Excellent communication and presentation skills.
• Ability to work independently in a fast-paced, global environment.

Responsibilities

• Design, develop, and maintain IVR applications based on business and technical requirements.
• Integrate IVR solutions with key internal services.
• Monitor IVR systems and implement operational improvements to enhance customer experience.
• Troubleshoot and resolve issues within the voice contact center and IVR environments.
• Collaborate with project managers to ensure timely, high-quality delivery of solutions.
• Work independently while supporting a regional business unit aligned with global objectives.
• Participate in forward-looking initiatives to improve call steering and IVR architecture.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.

Skills

Java EE

Spring Boot / Spring Core

OOD / OOP & design patterns

Cloud platform engineering (AWS)

SQL for configuration

Troubleshooting

Analytical skills

Effective communication

Independent work

Tools

AWS

SQL

Job description

Miratech in the United States is seeking a Senior Java IVR Application Developer to join our voice/contact center engineering team. You will develop and maintain cloud-based, stateful IVR applications, collaborate with project managers, and implement operational improvements to deliver high‑quality IVR experiences for millions of customers.

The ideal candidate has 7+ years of software development experience, proficiency in Java EE and Spring, and hands-on AWS, SQL, and debugging skills.