Senior IT Technologist: Field & Desktop Support

Edwards Lifesciences; Irvine (CA); On-site; USD 70,000 - 99,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Comprehensive benefits programs

Job summary

Edwards Lifesciences in Irvine, California is looking for an IT Support Technician to troubleshoot and repair hardware and software for desktops, laptops, and peripheral equipment. Candidates should have a strong background in IT support, with at least seven years of experience and an Associate's Degree in a related field.

The position offers a competitive salary between $70,000 and $99,000, based on qualifications and experience. The role prioritizes customer support and teamwork to enhance operational efficiency.

Qualifications

• Minimum of seven years of work experience including IT hardware/software experience.
• Ability to manage users and PCs using Active Directory.

Responsibilities

• Troubleshoot and repair hardware and software for IT equipment.
• Coordinate activities with third-party vendors as needed.
• Train users on hardware and software systems.

Skills

IT hardware/software experience

User support and troubleshooting

Active Directory management

Microsoft Office proficiency

Cable management skills

Education

Associate's Degree or equivalent in a technical degree/certification

Bachelor's Degree in computer sciences or related discipline

Tools

Active Directory

Microsoft Office Suite

Job description

Edwards Lifesciences in Irvine, California is looking for an IT Support Technician to troubleshoot and repair hardware and software for desktops, laptops, and peripheral equipment. Candidates should have a strong background in IT support, with at least seven years of experience and an Associate's Degree in a related field.

The position offers a competitive salary between $70,000 and $99,000, based on qualifications and experience. The role prioritizes customer support and teamwork to enhance operational efficiency.