Desktop Support Technician — User‑Focused IT Help

Parker Hannifin; Irvine (CA); On-site; USD 37,319 - 62,184; Full time

Benefits offered by this job

Comprehensive benefits including medical and dental

401(k) plan with company matching

Paid Time Off

Career development and tuition reimbursement

Job summary

Parker Hannifin in Irvine, California is seeking a Desktop Support Technician responsible for providing technical support to end-users. The role involves diagnosing and resolving technical issues, performing hardware and software repairs, and educating users on efficient system usage.

The ideal candidate will have strong computer repair skills, preferably with a minimum of four years of experience. The position offers competitive pay and comprehensive benefits.

Qualifications

• Minimum four years of directly related experience.
• Ability to handle complex assignments and problem resolution.
• Familiar with local and wide area networks.

Responsibilities

• Provide technical support and training to users.
• Analyze and recommend solutions to improve system efficiency.
• Monitor network performance and resolve issues.

Skills

Technical support

Problem-solving

Customer service

Network troubleshooting

PC hardware/software knowledge

Education

AA or equivalent external training in computer repair

A+ Certification

Bachelor's degree in related field

Tools

Diagnostic software

PC hardware

Job description

Parker Hannifin in Irvine, California is seeking a Desktop Support Technician responsible for providing technical support to end-users. The role involves diagnosing and resolving technical issues, performing hardware and software repairs, and educating users on efficient system usage.

The ideal candidate will have strong computer repair skills, preferably with a minimum of four years of experience. The position offers competitive pay and comprehensive benefits.