Senior IT Technician - Onsite IT & Security Support

bernco; Albuquerque (NM); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Flexible/remote options as appropriate

Education assistance

Job summary

Bernalillo County is seeking a Senior IT Technician for an in-person, on-site role at 415 Silver Ave SW in Albuquerque. The position supports IT operations, troubleshoots hardware/software issues, performs security updates, and collaborates with multiple IT divisions to ensure uptime and reliability.

The role requires at least two years of IT support experience and a high school diploma or GED. The county offers comprehensive benefits, remote/flex options as appropriate, and opportunities for

Qualifications

• Two years of work experience in IT support or similar role.
• Experience with computer hardware, software, and basic networking concepts.

Responsibilities

• Assess IT problems on-site or remotely and troubleshoot hardware, software, and peripherals.
• Perform routine information system security duties including updates and patches.
• Coordinate hardware/software upgrades and ensure compatibility with existing systems.
• Test and diagnose system issues and verify fixes with testing plans.
• Install, configure, and maintain computers and peripherals; monitor performance.
• Provide user training on basic system functions and access rights.

Skills

IT support

Troubleshooting

On-site work

Education

High School Diploma or GED

Job description

Bernalillo County is seeking a Senior IT Technician for an in-person, on-site role at 415 Silver Ave SW in Albuquerque. The position supports IT operations, troubleshoots hardware/software issues, performs security updates, and collaborates with multiple IT divisions to ensure uptime and reliability.

The role requires at least two years of IT support experience and a high school diploma or GED. The county offers comprehensive benefits, remote/flex options as appropriate, and opportunities for