Senior IT Technician - On-Site Tech in Albuquerque

BernCo Clerk; Albuquerque (NM); On-site; USD 33,000 - 51,000; Full time

Job summary

Bernalillo County is seeking a Senior IT Technician for an in-person role at 415 Silver Ave SW in Albuquerque, NM. The position offers front-line IT support across hardware, software and peripherals with an hourly pay range of $23.67–$36.68.

The role involves troubleshooting, system maintenance, security updates, and collaboration with the Customer Solutions and Services team to ensure reliable technology services for county staff. On-site work and occasional after-hours support may be required.

Qualifications

• High School Diploma or GED
• Two (2) years of work experience as a first or second responder performing set-ups, maintenance, or monitoring of an information system including network, operating systems, and user applications
• Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

• Provides on-site and remote IT support for hardware, software, and peripherals.
• Performs system updates, patches, and security tasks in line with policies.
• Coordinates with IT divisions to plan upgrades and backup processes.
• Trains users on routine technical processes and access rights.
• Maintains inventory and documents findings and actions.

Skills

IT support

Customer service

Job description

Bernalillo County is seeking a Senior IT Technician for an in-person role at 415 Silver Ave SW in Albuquerque, NM. The position offers front-line IT support across hardware, software and peripherals with an hourly pay range of $23.67–$36.68.

The role involves troubleshooting, system maintenance, security updates, and collaboration with the Customer Solutions and Services team to ensure reliable technology services for county staff. On-site work and occasional after-hours support may be required.