Senior IT Technician - On-Site IT Support Pro

Bernalillo County; Albuquerque (NM); Sur place; USD 33 000 - 51 000; Plein temps

Résumé du poste

Bernalillo County is hiring a Senior IT Technician for an in-person role in Albuquerque, NM. The position supports the Customer Solutions and Services team by troubleshooting hardware, software, and network systems, and maintaining security updates and backups.

The role requires working with IT divisions for upgrades, and providing guidance to users. The employee will operate on-site at 415 Silver Ave SW, with a focus on reliable IT operations, installation of equipment, and responsive user

Qualifications

• Must have an on-call or responsive ability to troubleshoot IT hardware and software.
• Two (2) years of experience as a first or second responder maintaining information systems.

Responsabilités

• Troubleshoot hardware, software, and network issues on-site or remotely.
• Apply routine information system security updates and patches.
• Coordinate with IT divisions to implement upgrades and backups.
• Install and configure computers and peripherals; test hardware and software setups.
• Provide guidance/training to users and document issues for escalation.

Formation

High School Diploma or GED

Description du poste

Bernalillo County is hiring a Senior IT Technician for an in-person role in Albuquerque, NM. The position supports the Customer Solutions and Services team by troubleshooting hardware, software, and network systems, and maintaining security updates and backups.

The role requires working with IT divisions for upgrades, and providing guidance to users. The employee will operate on-site at 415 Silver Ave SW, with a focus on reliable IT operations, installation of equipment, and responsive user