Senior IT Systems Specialist - Remote

Kreative Technologies, LLC

Georgia

Remote

USD 54,000 - 60,000

Full time

14 days+

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Job summary

Kreative Technologies, LLC is seeking a Senior Computer Specialist to provide advanced technical support across systems, software and infrastructure. You will solve complex technical problems, support system changes and help keep the IT environment reliable.

The ideal candidate is a versatile technologist with strong troubleshooting skills and comfort handling a wide range of technical issues, with the ability to explain solutions clearly. Remote work options are available for this role.

Qualifications

4+ years of IT systems or technical support experience.
Experience with Windows and Linux or UNIX environments.
Working knowledge of networking, Active Directory and system security basics.
Scripting experience with PowerShell, shell or Python.
Strong written and verbal communication skills.
Ability to work independently in a remote environment.
Continually required to use common office equipment including but not limited to computers, phones, scanners and printers.

Responsibilities

Provides advanced technical support for servers, applications and end-user systems.
Diagnoses and resolves complex hardware, software and network issues.
Installs, configures and maintains system software and updates.
Supports system upgrades, migrations and new technology rollouts.
Writes scripts to automate routine technical tasks.
Develops technical documentation and procedures.
Advises project teams on technical options and best practices.
Performs other duties as assigned.