Senior IT Systems Engineer: SaaS, Security & Automation

Flexport, Inc.; United States; À distance; USD 130 000 - 172 000; Plein temps

Résumé du poste

Flexport, Inc. is seeking a Senior IT Systems Engineer to support SaaS collaboration and endpoint management platforms, including Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf and Intune.

You will automate workflows, secure data, and maintain compliance while guiding IT engineering projects. You will work with Security, Engineering, HR and Legal teams to align SaaS tools with company processes, onboard new apps for SSO, and develop operating procedures and roadmaps.

Qualifications

• Bachelor's degree in Computer Science or related field (or comparable experience).
• 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management.
• Ability to communicate and collaborate effectively across technical and non-technical teams.
• In-depth knowledge of email delivery flow, IT security, and IAM concepts.
• Understanding of RBAC and permissions models across core SaaS applications.
• Scripting and automation experience.

Responsabilités

• Administer and provide escalation support for our SaaS platforms.
• Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
• Own the lifecycle management across our core collaboration and endpoint management platforms.
• Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
• Monitor system health, performance, and usage; proactively resolve or elevate issues.
• Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes.
• Perform investigations/discovery across our systems for Legal and HR.
• Assist in vendor management and product evaluations.
• Drive solutions and project work.
• Onboard new applications for single sign-on.
• Develop and maintain technical operating procedures, policies, and engineering roadmaps.
• Work closely with the Security team to ensure the platform is designed and implemented with security best practices.

Connaissances

SaaS administration

Automation scripting

Security mindset

Cross-functional collaboration

Endpoint management

Python

PowerShell

IAM concepts

Formation

Bachelor's degree in Computer Science or related field

Outils

Google Workspace

Slack

Office365

Confluence

Jira

Okta

Jamf

Intune

Description du poste

Flexport, Inc. is seeking a Senior IT Systems Engineer to support SaaS collaboration and endpoint management platforms, including Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf and Intune.

You will automate workflows, secure data, and maintain compliance while guiding IT engineering projects. You will work with Security, Engineering, HR and Legal teams to align SaaS tools with company processes, onboard new apps for SSO, and develop operating procedures and roadmaps.