Senior IT Systems Engineer - SaaS & Security Automation

Flexport; Berkeley (CA); On-site; USD 130,000 - 172,000; Full time

Job summary

Flexport is seeking a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms, including Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune.

You will automate workflows, enforce security policies, and own lifecycle management across core collaboration and endpoint tools. A BS in CS or related field and 3+ years of SaaS support with a security mindset are required.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management.
• Ability to communicate and collaborate effectively across technical and non-technical teams.
• In-depth knowledge of email delivery flow, IT security, and IAM concepts.
• Understanding of RBAC and permissions models across core SaaS applications.
• Scripting and automation experience.
• Strong problem-solving and analytical skills.

Responsibilities

• Administer and provide escalation support for our SaaS platforms.
• Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
• Own the lifecycle management across our core collaboration and endpoint management platforms.
• Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
• Monitor system health, performance, and usage; proactively resolve or escalate.
• Collaborate with cross‑functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes.
• Perform investigations/discovery across our systems for Legal and HR.
• Assist in vendor management and product evaluations.
• Drive solutions and project work.
• Onboard new applications for single sign-on.
• Develop and maintain technical operating procedures, policies, and engineering roadmaps.
• Work closely with the Security team to ensure the platform is designed and implemented with security best practices.

Skills

Automation

Automation scripting

Python

PowerShell

Security mindset

Communication

RBAC/IAM concepts

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Jamf

Intune

Okta

Google Workspace

Slack

Confluence

Jira

Office365

Job description

Flexport is seeking a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms, including Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune.

You will automate workflows, enforce security policies, and own lifecycle management across core collaboration and endpoint tools. A BS in CS or related field and 3+ years of SaaS support with a security mindset are required.