Senior IT Systems Engineer - SaaS, Security & Automation

Flexport

United States

On-site

USD 106,000 - 172,000

Full time

4 days ago

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Benefits offered by this job

Bonus

Equity

Medical insurance

Dental insurance

Flexible time off

Job summary

Flexport is seeking a Senior IT Systems Engineer to support and secure our SaaS platforms (Google Workspace, Slack, Office365, Confluence, Jira, Okta) and manage Mac/Windows endpoints with Jamf and Intune. You will automate workflows, strengthen security, and drive cross-functional IT initiatives.

You will collaborate with Security, Engineering, HR, and Legal, provide Tier 3 support, and help evolve operating procedures and roadmaps.

Qualifications

Bachelor's degree in CS or related field or comparable experience.
3+ years supporting SaaS collaboration tools and Mac/Windows endpoint management.
Ability to communicate and collaborate across technical and non-technical teams.
In-depth knowledge of email delivery flow, IT security, and IAM concepts.
Understanding RBAC and permissions across core SaaS apps.
Scripting and automation experience.
Strong problem-solving and analytical skills.

Responsibilities

Administer and escalate support for SaaS platforms.
Implement and maintain policies, software deployment, patching, and security for Mac/Windows endpoints using Jamf and Intune.
Own lifecycle management across core collaboration and endpoint management platforms.
Develop automation scripts and workflows (e.g., Python, PowerShell, Okta Workflows).
Monitor system health, performance, and usage; resolve or escalate issues.
Collaborate with Security, Engineering, HR, Legal to align SaaS tools with infrastructure and processes.
Perform investigations/discovery for Legal and HR.
Assist in vendor management and product evaluations.
Drive solutions and project work.
Onboard new applications for single sign-on.
Develop and maintain SOPs, policies, and engineering roadmaps.
Work with Security to ensure security best practices.