Senior IT Systems Engineer — SaaS, Security & Automation

Speedrun Talent Network; Bellevue (WA); On-site; USD 130,000 - 172,000; Full time

Job summary

Flexport IT is seeking a Senior IT Systems Engineer to support our SaaS collaboration and endpoint management platforms. You will configure and administer Google Workspace, Slack, Office 365, Jira, Confluence, Okta, Jamf, and Intune, ensuring security, scalability, and reliable operation.

You will automate workflows with Python and PowerShell, lead IT projects, coordinate with Security, Engineering, HR and Legal, and provide Tier 3 support.

Qualifications

• Experience supporting SaaS collaboration tools and endpoint management.
• Ability to communicate across technical and non-technical teams.
• Knowledge of email delivery flow and IT security.
• Understanding RBAC and permissions models in SaaS apps.
• Scripting and automation experience.
• Strong problem-solving and analytical skills.

Responsibilities

• Administer and provide escalation support for our SaaS platforms.
• Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
• Own the lifecycle management across our core collaboration and endpoint management platforms.
• Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
• Monitor system health, performance, and usage; proactively resolve or escalation issues.
• Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes.
• Perform investigations/discovery across our systems for Legal and HR.
• Assist in vendor management and product evaluations.
• Drive solutions and project work.
• Onboard new applications for single sign-on.
• Develop and maintain technical operating procedures, policies, and engineering roadmaps.
• Work closely with the Security team to ensure the platform is designed and implemented with security best practices.
• Provide Tier 3 IT support.

Skills

SaaS tools

Team collaboration

IAM concepts

RBAC concepts

Scripting

Education

Bachelor's degree in CS or related

Tools

Jira

Google Workspace

Slack

Office 365

Confluence

Okta

Jamf

Intune

Job description

Flexport IT is seeking a Senior IT Systems Engineer to support our SaaS collaboration and endpoint management platforms. You will configure and administer Google Workspace, Slack, Office 365, Jira, Confluence, Okta, Jamf, and Intune, ensuring security, scalability, and reliable operation.

You will automate workflows with Python and PowerShell, lead IT projects, coordinate with Security, Engineering, HR and Legal, and provide Tier 3 support.