Senior IT Systems Engineer - SaaS, Security & Automation

Flexport; Bellevue (WA); On-site; USD 130,000 - 172,000; Full time

Job summary

Flexport is seeking a Senior IT Systems Engineer in Bellevue to support our SaaS collaboration and endpoint management platforms. You will administer Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune, ensuring security, scalability, and efficiency across Mac and Windows endpoints.

You will automate workflows, oversee security compliance, and collaborate with Security, Engineering, HR, and Legal to align SaaS tools with infrastructure.

Qualifications

• Bachelor's degree in Computer Science or related field (or comparable experience).
• 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management.
• Ability to communicate and collaborate effectively across technical and non-technical teams.
• In-depth knowledge of email delivery flow, IT security and IAM concepts.
• Understanding of RBAC and permissions models across core SaaS applications.
• Scripting and automation experience.
• Strong problem-solving and analytical skills.

Responsibilities

• Administer and provide escalation support for our SaaS platforms.
• Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
• Own the lifecycle management across our core collaboration and endpoint management platforms.
• Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
• Monitor system health, performance, and usage; proactively resolve or elevate issues.
• Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes.
• Perform investigations/discovery across our systems for Legal and HR.
• Assist in vendor management and product evaluations.
• Drive solutions and project work.
• Onboard new applications for single sign-on.
• Develop and maintain technical operating procedures, policies, and engineering roadmaps.
• Work closely with the Security team to ensure the platform is designed and implemented with security best practices.
• Provide Tier 3 IT support.

Skills

SaaS Collaboration tools

Endpoint management

Scripting & automation

Cross-functional collaboration

Security concepts

Education

Bachelor's degree

Tools

Jamf

Intune

Okta

Google Workspace

Slack

Office365

Confluence

Jira

Job description

Flexport is seeking a Senior IT Systems Engineer in Bellevue to support our SaaS collaboration and endpoint management platforms. You will administer Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune, ensuring security, scalability, and efficiency across Mac and Windows endpoints.

You will automate workflows, oversee security compliance, and collaborate with Security, Engineering, HR, and Legal to align SaaS tools with infrastructure.