Senior IT Systems Engineer - Global Space Network

Telemetry Today LLC; Dallas, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

AST SpaceMobile seeks a Senior IT Engineer to support our global corporate computing environment. You will provide end-user and infrastructure support across Windows, Linux, and macOS, ensuring reliability and performance.

The role includes deploying hardware, managing AD and cloud identities, software updates, and maintaining documentation. A strong foundation in networking, server hardware, and virtualization is essential, with bilingual English/Spanish a plus.

Qualifications

• Bachelor’s degree in information technology, computer science, engineering, or a related technical field preferred.
• 5+ years of experience with Windows desktop support.
• 5+ years of experience with hardware maintenance tasks such as racking servers and deploying workstations.
• Strong working knowledge of networking fundamentals (OSI model, TCP/IP, firewalls, routing).

Responsibilities

• Provide end-user support across workstations, servers, and mobile device platforms.
• Support engineering applications on Ubuntu, RHEL/CentOS 7, and Windows 10.
• Prepare, deploy, and ship new hardware to remote sites and end users.
• Deploy and maintain on-premises hardware including routers, switches, servers, workstations, monitors, and printers.
• Manage user accounts in on-premises Active Directory and cloud identity providers (Entra ID, LastPass/1Password).
• Perform software installations, patches, and upgrades to maintain security and integrity.
• Troubleshoot and diagnose system issues across hardware and software layers.
• Create and maintain systems documentation for repeatability and compliance.
• Escalate complex issues to subject matter experts when necessary.
• Perform other related duties as assigned.

Skills

Windows desktop support

Hardware maintenance

Networking fundamentals

Scripting and automation

Remote/On-prem IT operations

Education

Bachelor’s degree in information technology or related field

Tools

Active Directory

Entra ID

LastPass/1Password

Linux (Ubuntu, RHEL/CentOS)

VMware/Hyper-V

Cisco Meraki

AWS/Azure

Dell iDRAC

Job description

AST SpaceMobile seeks a Senior IT Engineer to support our global corporate computing environment. You will provide end-user and infrastructure support across Windows, Linux, and macOS, ensuring reliability and performance.

The role includes deploying hardware, managing AD and cloud identities, software updates, and maintaining documentation. A strong foundation in networking, server hardware, and virtualization is essential, with bilingual English/Spanish a plus.