Senior IT Systems Analyst – Integrations & SSO Lead

Sedgwick Claims Management Services; Memphis (TN); On-site; USD 90,000 - 125,000; Full time

Job summary

Sedgwick Claims Management Services is seeking a senior technical analyst in Memphis to lead analyses for complex implementations and multi-line projects. You will translate business needs into technical specs, document system behaviors, and maintain traceability across the delivery lifecycle.

You will partner with BA/PO teams, support backlog readiness, and manage SSO configurations for client applications, ensuring smooth deployments and post-implementation support.

Qualifications

• Five (5) years of related experience or an equivalent combination of education and experience.
• Experience translating business requirements into technical or system specifications.
• Experience supporting system integrations, data flows, and application behavior.
• Experience working in agile or hybrid delivery environments preferred.
• Experience in enterprise or regulated environments preferred.

Responsibilities

• Lead the technical analysis efforts for implementations and large, multi-line projects.
• Translate approved requirements into detailed system specifications and tasks.
• Document system behavior, integrations, data mappings, and non-functional considerations.
• Maintain traceability from business requirements through design and testing.
• Provide input into LOE and planning based on technical complexity and risks.
• Lead SSO onboarding, configuration, and client-facing deployment activities.
• Create and maintain technical release documentation and design documentation.

Skills

Systems analysis

Technical requirements

Documentation

Communication

Stakeholder collaboration

Education

Bachelor's degree in Information Systems/CS/Engineering

Job description

Sedgwick Claims Management Services is seeking a senior technical analyst in Memphis to lead analyses for complex implementations and multi-line projects. You will translate business needs into technical specs, document system behaviors, and maintain traceability across the delivery lifecycle.

You will partner with BA/PO teams, support backlog readiness, and manage SSO configurations for client applications, ensuring smooth deployments and post-implementation support.