Senior IT Systems Analyst

Turnberry Solutions, Inc.; Rochester (MN); Remote; USD 150,000 - 215,000; Full time

Benefits offered by this job

Healthcare package

401(k) with match

Flexible time off

Parental leave

Flexible work arrangements

Job summary

Turnberry Solutions, Inc. is seeking a Senior IT Systems Analyst to join the Business Transformation practice in a fully remote setting.

You will lead large IT projects, coordinate budgets, and act as a technical liaison with stakeholders and executives. The role requires a Bachelor’s degree plus five years of technology or business administration experience, Epic SER/Provider Records expertise, and strong problem solving and communication skills.

Qualifications

• Bachelor’s degree in Information Technology, Business Management, or related field with five (5) years technology or business administration experience.
• Epic SER/Provider Records (Advanced): Hands-on experience with Login Blueprints and SER Blueprints, ePrescribing/Surescripts, External Directories, Care Teams, and Record Merges
• Incident/Problem Resolution (Advanced): Experience triaging and resolving tickets during business hours
• Stakeholder/Customer Communication (Strong): Able to communicate clearly with technical and non-technical stakeholders
• Independent Problem Solving (Strong): Self-directed, with a track record of resolving issues with minimal oversight
• Documentation/Change Control/Testing (Intermediate)
• Certifications: Epic Provider Administration badge (Required - No Exceptions)
• Epic Security certification (Strongly Desired)

Responsibilities

• Assist with and participate in leadership coordination and management of activities required to operate direct or advise a client department or equivalent organizational structure
• Coordinate project division and/or department budgets and provide appropriate financial reports and metrics for making department decisions
• Independently manage multiple large-scale IT internal business projects or single department-scale projects from inception to close including resource management risk identification and mitigation quality assurance and change control
• Must have broad knowledge of IT systems and interrelated technical processes in order to make necessary decisions regarding hardware software or technology agreements
• May serve as subject matter expert for requirements gathering for industry proposals on behalf of the client
• Routinely interface with department committees and executive leadership and provide IT performance reports with strategic recommendations
• May serve as liaison for industry partnerships or as a representative for client IT in national industry events
• Ensure communication between and among business proponents, stakeholders, and IT Leadership regarding assignments
• Lead or contribute to the improvement of established guidelines, tools, templates, and methodologies
• Demonstrate effective group facilitation team building and conflict resolution skills
• Develop proposals and business plans that ensure quality IT solutions and delivery

Skills

Epic SER/Provider Records (Advanced)

Incident/Problem Resolution (Advanced)

Stakeholder/Customer Communication (St

Education

Bachelor’s degree in Information Technology, Business Management, or related field

Job description

Duration: 5+ Months

Location: MN-Rochester, 100% Remote

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Senior IT Systems Analyst, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• Assist with and participate in leadership coordination and management of activities required to operate direct or advise a client department or equivalent organizational structure
• Coordinate project division and/or department budgets and provide appropriate financial reports and metrics for making department decisions
• Independently manage multiple large-scale IT internal business projects or single department-scale projects from inception to close including resource management risk identification and mitigation quality assurance and change control
• Must have broad knowledge of IT systems and interrelated technical processes in order to make necessary decisions regarding hardware software or technology agreements
• May serve as subject matter expert for requirements gathering for industry proposals on behalf of the client
• Routinely interface with department committees and executive leadership and provide IT performance reports with strategic recommendations
• May serve as liaison for industry partnerships or as a representative for client IT in national industry events
• Ensure communication between and among business proponents, stakeholders, and IT Leadership regarding assignments
• Lead or contribute to the improvement of established guidelines, tools, templates, and methodologies
• Demonstrate effective group facilitation team building and conflict resolution skills
• Develop proposals and business plans that ensure quality IT solutions and delivery

Qualifications

• Bachelor’s degree in Information Technology, Business Management, or related field with five (5) years technology or business administration experience
• Epic SER/Provider Records (Advanced): Hands-on experience with Login Blueprints and SER Blueprints, ePrescribing/Surescripts, External Directories, Care Teams, and Record Merges
• Incident/Problem Resolution (Advanced): Experience triaging and resolving tickets during business hours
• Stakeholder/Customer Communication (Strong): Able to communicate clearly with technical and non-technical stakeholders
• Independent Problem Solving (Strong): Self-directed, with a track record of resolving issues with minimal oversight
• Documentation/Change Control/Testing (Intermediate)
• Certifications:
  • Epic Provider Administration badge (Required - No Exceptions)
  • Epic Security certification (Strongly Desired)

Preferred Qualifications

• Clarity/SQL (Intermediate)
• Epic Security (Intermediate): Experience with User/SER record integration and Provider Maintenance Security
• External/Referring Providers (Intermediate): Experience with addresses and organization records
• Interfaces/Integrations (Intermediate): Exposure to or knowledge of Bridges
• Master Data Management Principles (Intermediate): Source-of-truth ownership, provider/identity matching, duplicate management, data synchronization, and governance of provider and facility data
• AI Tools/Automation (Intermediate)

The salary range for this role is $150,000 to $215,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [e-mail].