Senior IT Support Specialist – Windows & Networking

ViziRecruiter,LLC.; Flagstaff (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible work environment

Professional development opportunities

Job summary

ViziRecruiter, LLC. is seeking an experienced IT Support Specialist II to provide advanced desktop support at Elk Ridge Community Health. This role involves diagnosing complex issues, managing service visits, and supporting Microsoft 365 applications across various locations.

The ideal candidate will hold a High School Diploma with an Associate Degree preferred, and a background in healthcare is highly valued. Strong technical abilities and customer focus are essential for this position.

Qualifications

• 3 years of experience as an IT Desktop I or equivalent.
• 3 years in hardware/software support and maintenance.
• Experience supporting Microsoft Applications including MS Office.

Responsibilities

• Provides advanced desktop and Windows application support.
• Diagnoses and resolves complex hardware and software issues.
• Manages on-site service visits effectively.

Skills

Customer/Client Focus

Technical Capabilities

Troubleshooting

Organizational Skills

Decision Making

Initiative

Problem Solving/Analysis

Team player

Compassionate Communication

Cultural Competence

Honor Patient Privacy

Service Recovery

Education

High School Diploma or G.E.D

Associate’s Degree in Information Technology

Tools

Microsoft 365

Windows Server

Anti-Virus Software

Malware Solutions

Encryption Tools

Job description

ViziRecruiter, LLC. is seeking an experienced IT Support Specialist II to provide advanced desktop support at Elk Ridge Community Health. This role involves diagnosing complex issues, managing service visits, and supporting Microsoft 365 applications across various locations.

The ideal candidate will hold a High School Diploma with an Associate Degree preferred, and a background in healthcare is highly valued. Strong technical abilities and customer focus are essential for this position.