Senior IT Support Specialist — Networks, M365 & Cloud

Jobvite, Inc.; Oakland (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Aspire Public Schools is seeking an IT Support Specialist II to maintain and advance our technology infrastructure. You will handle advanced troubleshooting, system management, and serve as a technical escalation point for Level I support.

Primary duties include AD, Intune, M365, Google Workspace, Meraki networks, endpoint management, web content filtering, and basic server support for print/imaging servers, with occasional travel to school sites.

Qualifications

• Strong networking knowledge and Meraki wireless experience.
• Experience managing AD, Intune, M365, and Google Workspace administration.
• Familiarity with web content filtering and K-12 environments.
• Basic server management including print/imaging servers.

Responsibilities

• Provide advanced troubleshooting for escalated IT issues.
• Manage wired/wireless networks and data cabling tests/repairs.
• Administer endpoint management and asset lifecycle.
• Support security systems and AD/Intune/M365/Google Workspace.
• Document processes and assist IT leadership on projects.
• Assist regional manager with technology projects.

Skills

Networking concepts

Meraki wireless

Endpoint security

Mobile device management

Active Directory

Microsoft Intune

M365 administration

Google Workspace administration

Web content filtering

Server management

Cat6 cabling

Troubleshooting

IT project tools

Communication skills

Education

Bachelor's preferred in information technology

CompTIA Network+

Microsoft Azure Fundamentals

Google Workspace Administrator

Tools

Meraki

Active Directory

Intune

Google Admin Console

Job description

Aspire Public Schools is seeking an IT Support Specialist II to maintain and advance our technology infrastructure. You will handle advanced troubleshooting, system management, and serve as a technical escalation point for Level I support.

Primary duties include AD, Intune, M365, Google Workspace, Meraki networks, endpoint management, web content filtering, and basic server support for print/imaging servers, with occasional travel to school sites.