Senior IT Support & Digital Solutions Lead

Sika; Indiana (PA); On-site; USD 75,000 - 95,000; Full time

Job summary

Sika is looking for an IT Support & Digital Solutions Specialist to provide first-line and second-line IT support, manage IT projects, and deliver training to staff. The role focuses on maintaining system performance and security, as well as supporting digital transformation initiatives.

The ideal candidate has at least 5 years of IT experience, strong skills in Power BI, Microsoft 365, and excellent communication abilities. Competitive salaries are offered based on experience and skills.

Qualifications

• Minimum 5+ years’ experience working in an IT role within a business environment.
• Proven experience in IT support and service delivery.
• Experience managing or supporting IT projects.

Responsibilities

• Provide first-line and second-line IT support for hardware, software, systems, and business applications.
• Lead and coordinate IT and digital projects from initiation through to completion.
• Deliver IT and digital skills training to staff and business users.

Skills

IT support

Project management

Power BI

Microsoft 365

Analytical thinking

Education

Degree in Information Technology or related field

Tools

Microsoft Teams

SharePoint

Job description

Sika is looking for an IT Support & Digital Solutions Specialist to provide first-line and second-line IT support, manage IT projects, and deliver training to staff. The role focuses on maintaining system performance and security, as well as supporting digital transformation initiatives.

The ideal candidate has at least 5 years of IT experience, strong skills in Power BI, Microsoft 365, and excellent communication abilities. Competitive salaries are offered based on experience and skills.