Senior IT Specialty Analyst/Clinical

Sentara Health; Virginia; Hybrid; USD 111,000 - 163,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Job summary

Sentara Health is seeking a Senior IT Specialty Analyst to manage Epic applications across Clinical, Revenue Cycle, and Access areas. The role requires deep Epic workflow knowledge, certification, and strong data analytics capabilities to evaluate business needs and improve system utilization.

The candidate will perform build/configuration, upgrades and testing, and collaborate with cross-functional teams. 7+ years of Epic experience and proficiency with reporting tools are highly desirable.

Qualifications

• Bachelor’s degree preferred; 5+ years of relevant experience with a degree.
• 7+ years of relevant Epic experience without a degree.
• Epic certification or proficiency in one or more Epic applications is required or preferred.
• Experience with Epic reporting tools and modules is essential.

Responsibilities

• Provide day-to-day support, maintenance, and optimization of Epic applications across Clinical, Revenue Cycle, and Access areas.
• Perform upgrades, configuration, testing, incident and change management, and release implementation.
• Lead smaller projects or components of larger initiatives and mentor junior staff.

Skills

Epic reporting tools

Epic applications

SQL

Python

Education

Bachelor’s degree preferred

5+ years with degree

7+ years without degree

Tools

Cogito

Cogito Tools Administration

Caboodle Data Model

Clarity Data Model

Access Data Model

Revenue Data Model

Clinical Data Model

Reporting Workbench

Radar dashboards

SlicerDicer

Job description

Location & Shift

City/State Norfolk, VA

Work Shift Multiple shifts available

Overview

The Senior IT Specialty Analyst is responsible for the day-to-day support, maintenance, optimization, and enhancement of Epic applications across Clinical, Revenue Cycle, and Access areas. This role applies advanced application and healthcare workflow knowledge to evaluate business and clinical needs, recommend solutions, and improve system utilization and operational processes.

Responsibilities

Responsibilities include application build and configuration, upgrades and enhancements, workflow assessments, system testing, troubleshooting, incident and change management, and implementation of software releases.

The Senior Analyst works independently with limited supervision, partners with cross-functional teams and end users, and may lead smaller projects or components of larger initiatives. This role may also provide guidance and support to less-experienced team members. Candidates may be considered for current and future Epic opportunities based on their experience, certifications, and alignment with the applicable functional area.

Education

Bachelor’s degree preferred. 5+ years of relevant experience with a degree. 7+ years of relevant experience without a degree.

Certification/Licensure

Epic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position. Epic data analytics tools are Required :

• Cogito
• Cogito Tools Administration
• Caboodle Data Model
• Clarity Data Mode
• Access Data Mode
• Revenue Data Model
• Clinical Data Model

Experience

Experience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting. 7+ years of experience with Epic reporting tools.

Programming

Programming experience with SQL, SSIS, R, Python, or similar tools.

Other

Strong sense of responsibility, self-motivation, and self-management. Curious and quick to learn, with strong exploratory analysis skills and pride in the quality of work.

Enjoys collaborating with others to find solutions to their questions.

Familiarity with clinical terminology or workflows.

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $110,947.20 - $163,196.80 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Equal Opportunity & Diversity

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote Work

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About Sentara Health

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!