Business Analyst - Payer Escalations

Sentara Health; United States; On-site; USD 76,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid Time Off

Job summary

Sentara Health is seeking a Business Analyst Payer Escalations in Norfolk, VA to design, produce, and analyze data‑driven reports supporting operations and special projects.

The role uses SQL, Excel, Power BI, and Tableau to extract data, create dashboards, and translate complex data into concise stakeholder reports. A Bachelor's degree and 3+ years of related experience are required.

Qualifications

• 3+ years of relevant experience in business analysis, data reporting, or analytics.
• Bachelor's level degree (Required).
• Knowledge of BI tools, SQL querying, and reporting software.

Responsibilities

• Design, produce, and analyze data‑driven reports to support business operations and projects.
• Design and generate reports, dashboards, and visualizations for business operations.
• Analyze trends, patterns, and KPIs to provide actionable insights and maintain data integrity in reporting.
• Assist in development, implementation, and optimization of business information systems and reporting tools.

Skills

SQL

Excel

Tableau

Analytics

Education

Bachelor's degree

Tools

Power BI

Job description

City/State Norfolk, VA Work Shift First (Days)

Overview: The Business Analyst Payer Escalations is responsible for designing, producing, and analyzing data-driven reports to support business operations and special projects. This role involves utilizing various databases, information systems, and analytical tools to monitor, evaluate, and enhance business performance. The Business Analyst also assists in the implementation, maintenance, and optimization of information systems, ensuring data accuracy, accessibility, and usability for decision-making. This role is ideal for an analytically minded professional who enjoys working with data, optimizing reporting systems, and supporting business decision-making through actionable insights. The Business Analyst is responsible for designing and generating reports, dashboards, and visualizations for business operations. Analyzing trends, patterns, and key performance indicators (KPIs) to provide actionable insights and maintaining data integrity, accuracy, and consistency in reporting. The incumbent must be able to utilize SQL, Excel, Power BI, Tableau, or other analytics tools to extract and manipulate data; conduct statistical analysis to support data-driven decision-making and translate complex data into concise, easy-to-understand reports for stakeholders. The Business Analyst must be able to assist in the development, implementation, and optimization of business information systems; maintain data structures, queries, and reporting tools to support business needs; and work closely with IT teams to ensure data availability and system functionality.

In addition, the incumbent will be responsible for: documenting business processes, data sources, and reporting methodologies, identifying inefficiencies and opportunities for process improvement, providing recommendations for enhancing data collection, storage, and analysis methods while working closely with cross-functional teams, business stakeholders, and IT to understand reporting needs.

Experience working with large datasets and multiple databases. Knowledge of business intelligence (BI) tools, SQL querying, and reporting software. 3+ years of relevant experience in business analysis, data reporting, or analytics. Education Bachelor's level degree (Required) Certification/Licensure No specific certification or licensure requirements Experience Experience working with Large Datasets and Multiple Databases Knowledge of BI Tools, SQL, querying and reporting software 3 + years relevant experience in business analysis, data reporting or analytics.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $76,086.40 - $115,585.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not‑for‑profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!