Senior IT Specialist: Endpoint, Identity & Automation

Christopherson Business Travel; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive benefits package (health

Paid time off and holidays

Professional development and certs

Job summary

Christopherson Business Travel is seeking a Senior IT Specialist to act as the senior escalation point for internal IT. The role supports a largely remote workforce and administers Microsoft 365, endpoint management, and identity services while driving automation and security initiatives.

The position partners with infrastructure, information security and business teams, sets technical standards, and leads small-to-mid sized IT projects.

Qualifications

• Five or more years of IT support or systems administration experience.
• Hands-on administration of Microsoft 365 and Active Directory or Microsoft Entra ID.
• Experience managing Windows endpoints with Intune and Autopilot or comparable tooling.
• Working PowerShell scripting skill for administration and automation.
• Strong networking fundamentals: DNS, DHCP, VPN, Wi‑Fi, firewall concepts.
• Clear written and verbal communication with documentation discipline.

Responsibilities

• Resolves escalated and complex incidents across endpoints, applications, identity and connectivity, documenting root cause and fix.
• Identifies recurring issues from ticket trends and removes the underlying cause rather than applying workarounds.
• Participates in after-hours and on-call rotation for critical internal systems.
• Administers Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive.
• Manages Windows and macOS endpoints via Intune, Autopilot and JAMF, including policy and app deployment.
• Owns patching, encryption and endpoint protection coverage for the fleet and reports exceptions.
• Maintains standard device builds and lifecycle records from procurement to disposal.
• Mentors IT Support Engineers and coordinates with vendors and business stakeholders on changes and renewals.

Skills

IT support

PowerShell

Networking

Documentation

Escalation management

Tools

Microsoft 365

Active Directory/Microsoft Entra ID

Intune

Autopilot

JAMF

PowerShell

Job description

Christopherson Business Travel is seeking a Senior IT Specialist to act as the senior escalation point for internal IT. The role supports a largely remote workforce and administers Microsoft 365, endpoint management, and identity services while driving automation and security initiatives.

The position partners with infrastructure, information security and business teams, sets technical standards, and leads small-to-mid sized IT projects.