IT Specialist II: Cloud & Endpoint Pro

Christman Company; Lansing (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Christman Company is seeking an Information Technology Specialist II to join our Lansing, MI team. The role administers core Microsoft 365 services, Entra ID, and Intune, and provides Tier 1/Tier 2 support across locations, including setup for job sites and regional offices.

Strong knowledge of Active Directory, Group Policy, and networking is required. The candidate will mentor junior IT staff, enforce cybersecurity policies, and uphold high standards of documentation and service delivery.

Qualifications

• Bachelor’s degree or higher in IT or related field.
• 3-5 years of relevant IT experience.
• Hands-on administration of Microsoft 365 and Entra ID.
• Experience with Intune and Windows Autopilot.
• Experience with Active Directory and Group Policy.
• Networking configuration and troubleshooting.
• Strong Windows 10/11 support.

Responsibilities

• Serve as a secondary/escalation (Tier 1/Tier 2) responder for all locations company wide.
• Diagnose and resolve moderately complex or recurring technical issues across endpoint, identity, collaboration, networking, and supported business applications.
• Administer Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Entra ID (users, groups, and basic conditional access).
• Manage devices with Microsoft Intune and Windows Autopilot; deploy and troubleshoot endpoint policies and applications.
• Administer Active Directory and Group Policy.
• Configure and troubleshoot networking equipment (firewalls, switches, access points, Wi-Fi, and VLANs).
• Perform jobsite and regional-office technology setup, including Internet connectivity, printers/copiers, phones, network/Wi‑Fi, basic cabling, and webcams.
• Serve as champion for one or more corporate or regional applications.
• Apply service‑management discipline: ticket quality, SLAs, follow‑through, and knowledge‑article creation.
• Perform new user setup, maintenance, and offboarding, and new hardware configuration.
• Maintain accuracy of IT equipment and inventory records.
• Mentor junior IT Specialists and contribute to service‑improvement efforts.
• Help enforce corporate cybersecurity policies; complete assigned and required training.

Skills

Microsoft 365 administration

Entra ID

Microsoft Intune

Active Directory

Group Policy

Networking fundamentals

Windows 10/11 support

Endpoint provisioning

Education

Bachelor’s degree in IT or related field

CompTIA A+ Certification

CompTIA Network+ Certification

Tools

Exchange Online

SharePoint/OneDrive

Job description

Christman Company is seeking an Information Technology Specialist II to join our Lansing, MI team. The role administers core Microsoft 365 services, Entra ID, and Intune, and provides Tier 1/Tier 2 support across locations, including setup for job sites and regional offices.

Strong knowledge of Active Directory, Group Policy, and networking is required. The candidate will mentor junior IT staff, enforce cybersecurity policies, and uphold high standards of documentation and service delivery.