Senior IT Solutions Specialist - Manufacturing IT Expert

3D Systems Corporation; Littleton (CO); On-site; USD 76,000 - 107,000; Full time

Benefits offered by this job

Competitive Pay

Paid Leave (US ONLY)

401(k)

Health & Wellness Plans

Global Team

Innovative Culture

Talent Development

Connection & Engagement

Job summary

3D Systems Corporation in Littleton, CO is seeking a Senior IT Solutions Specialist to deliver high-level IT support for executives, manage complex multi-platform environments, and drive remediation across AD, Azure, M365, and security. You will configure and maintain A/V systems, lead deployment efforts, and document processes to ensure business continuity.

Join a fast-paced manufacturing tech environment with opportunities to work cross-functionally, develop SOPs, and collaborate with

Qualifications

• Minimum of 5 years of experience supporting Windows operating systems, networking protocols, and enterprise IT environments.
• 3+ years of hands-on experience managing A/V meeting room technologies, including platforms such as Microsoft Teams Admin Center, Poly, and Cisco Systems.
• Proficiency in PowerShell scripting for automation, configuration, and administrative tasks.
• Strong experience with cloud-based IT administration, including Azure Active Directory, Intune, and Microsoft 365.
• Solid understanding of networking fundamentals such as DHCP, DNS, TCP/IP, routing, switching, and VLANs (advanced networking knowledge is a plus).
• Experience supporting mobile platforms (iOS/Android), as well as Mac OS and Linux (preferred but not required).
• Excellent verbal and written communication skills, with the ability to clearly document technical processes and convey information to non-technical audiences.
• Proven ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment.

Responsibilities

• Deliver high-touch, responsive IT support to executives, ensuring minimal disruption and maximum productivity.
• Troubleshoot complex technical issues across hardware, software, and network layers with precision and efficiency.
• Perform advanced diagnostics, system administration, and in-depth network troubleshooting across diverse environments.
• Configure, maintain, and support A/V systems for high-stakes meetings, events, and executive presentations.
• Manage application deployment and remediation, ensuring optimal compatibility, performance, and user experience.
• Administer and support core infrastructure technologies, including Active Directory, Group Policy, Azure AD, Intune, Microsoft Defender, and PowerShell scripting.
• Oversee and troubleshoot Microsoft 365 services such as Exchange, Teams, SharePoint, and OneDrive.
• Conduct root cause analysis for recurring or complex issues and implement long-term remediation strategies, including vulnerability resolution.
• Create and maintain comprehensive technical documentation, incident reports, and support playbooks.
• Develop standard operating procedures and user guides for new technologies and solutions.
• Operate independently to identify, prioritize, and implement solutions aligned with business needs.
• Collaborate with Infrastructure and Cybersecurity teams to resolve escalated or cross-functional issues.

Skills

Windows OS

Networking

A/V systems

PowerShell

Azure AD

Intune

Microsoft 365

Teams Admin Center

Mac OS

Linux

Documentation

Independent work

Tools

Microsoft Teams Admin Center

Poly

Cisco Systems

Job description

3D Systems Corporation in Littleton, CO is seeking a Senior IT Solutions Specialist to deliver high-level IT support for executives, manage complex multi-platform environments, and drive remediation across AD, Azure, M365, and security. You will configure and maintain A/V systems, lead deployment efforts, and document processes to ensure business continuity.

Join a fast-paced manufacturing tech environment with opportunities to work cross-functionally, develop SOPs, and collaborate with