Senior IT Solutions Lead: Cloud, Security & Networking

Mechdyne Corporation; Marshalltown (IA); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Mechdyne is seeking an IT Solutions Lead to provide technical leadership and mentorship for support staff, serving as the senior escalation point for complex infrastructure, networking, cloud, and security challenges.

You will design and implement enterprise solutions, guide technology strategy with clients, and drive service excellence to ensure long-term client success. This role requires strong communication and hands-on leadership across diverse platforms.

Qualifications

• Ten+ years in IT infrastructure, systems engineering, networking, or managed services.
• Proven track record leading technical teams and resolving complex infrastructure challenges.
• Advanced knowledge of Microsoft 365, Exchange Online, Teams, and Active Directory.
• Experience with Palo Alto, Cisco, cloud technologies, and enterprise security solutions preferred.

Responsibilities

• Lead and mentor Level II support staff and promote technical growth.
• Serve as primary escalation resource for advanced issues across MS 365, AD, networking, VPNs, and security.
• Design, implement, and support enterprise infrastructure aligned with client goals.
• Advise clients on technology strategy and build strong relationships.
• Analyze service metrics and drive process improvements for efficiency.
• Support business development by identifying opportunities to expand IT services.

Skills

Leadership

Client-facing consulting

Advanced networking

Security best practices

Tools

Microsoft 365

Exchange Online

Active Directory

Citrix

MDM

Palo Alto

Cisco

Cloud technologies

Security solutions

Job description

Mechdyne is seeking an IT Solutions Lead to provide technical leadership and mentorship for support staff, serving as the senior escalation point for complex infrastructure, networking, cloud, and security challenges.

You will design and implement enterprise solutions, guide technology strategy with clients, and drive service excellence to ensure long-term client success. This role requires strong communication and hands-on leadership across diverse platforms.