Senior IT Solutions Delivery Analyst (WMS) – Hybrid

Adusa; Mauldin (SC); Hybrid; USD 93,000 - 139,000; Full time

Job summary

Ahold Delhaize USA is seeking a Solutions Delivery Analyst IV to serve as a lead technical SME for WMS systems, driving mid-to-large IT initiatives and providing third-level production support. The role requires guiding teams, translating business needs into requirements, and ensuring operational stability across services.

The position involves a hybrid schedule with 3 in-person days at core locations Salisbury, NC; Quincy, MA; Mauldin, SC, and applicants must be authorized to work in the United

Qualifications

• Bachelor's degree in computer science, CIS or related (or equivalent related work experience).
• 5+ years of equivalent experience in relevant job or field of technology.
• Strong experience working with WMS technologies (Manhattan preferred).
• Experience in an advanced role or technical capacity, leading teams directly or indirectly.
• Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills.

Responsibilities

• Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area.
• Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization
• Lead mid-to-large projects including managing resources, translating business needs into agile stories or waterfall requirements, and coordinating with Solution Engineers.
• Provide third level technical support and ensure operational stability of services/applications within established standards.
• Lead root cause analysis and drive continuous improvement for systems and services.

Skills

WMS technologies (Manhattan)

Team leadership

Agile methodologies

Education

Bachelor's degree in computer science / CIS or related

Master's degree in relevant field

Job description

Ahold Delhaize USA is seeking a Solutions Delivery Analyst IV to serve as a lead technical SME for WMS systems, driving mid-to-large IT initiatives and providing third-level production support. The role requires guiding teams, translating business needs into requirements, and ensuring operational stability across services.

The position involves a hybrid schedule with 3 in-person days at core locations Salisbury, NC; Quincy, MA; Mauldin, SC, and applicants must be authorized to work in the United