Senior IT Service Designer & SDP Delivery Lead
Computacenter
14 days+
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Job summary
Computacenter in New York is seeking a Service Designer to translate customer requirements into service designs for complex IT infrastructure and transformation programs. The candidate will develop Work Breakdown Structures, staffing models, and the Service Design Package while ensuring feasibility and scalability. A Bachelor's degree in IT or related field and 5–10 years of relevant experience are required. The role offers competitive compensation and comprehensive benefits, emphasizing cross-functional collaboration and strategic service delivery.
Qualifications
- 5–10 years of experience in IT services delivery or service design.
- Experience in enterprise IT organization or systems integrator.
- Strong cross-functional collaboration skills across Sales and Delivery.
Responsibilities
- Translate customer requirements into delivery-ready service designs.
- Develop Work Breakdown Structures (WBS) and delivery plans.
- Produce the Service Design Package (SDP) including scope and SOW.
Skills
IT services delivery
Service design
Solution architecture
Project management
WBS development
Cross-functional collaboration
Education
Bachelor's degree in Information Technology or related field
Tools
Excel
Visio
PowerPoint
Word
Job description
Computacenter in New York is seeking a Service Designer to translate customer requirements into service designs for complex IT infrastructure and transformation programs. The candidate will develop Work Breakdown Structures, staffing models, and the Service Design Package while ensuring feasibility and scalability. A Bachelor's degree in IT or related field and 5–10 years of relevant experience are required. The role offers competitive compensation and comprehensive benefits, emphasizing cross-functional collaboration and strategic service delivery.
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